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Membership Engagement Lead – Small Accounts (Hybrid, up to £45k)
Job summary
An engineering expertise organization is seeking a proactive Small Accounts Manager to lead a Membership Engagement Programme in Cambridge. The role involves managing a portfolio of up to 300 accounts, focusing on enhancing member value through personal outreach, webinars, and reporting. The successful candidate will also drive revenue growth initiatives and work collaboratively with teams to ensure engagement and retention. This full-time role offers a hybrid working model and competitive salary up to £45,000.
Benefits
Qualifications
- Proven experience in managing multiple accounts effectively.
- Strong verbal and written communication skills.
- Ability to analyze engagement metrics and identify growth opportunities.
Responsibilities
- Oversee and manage a portfolio of up to 300 accounts.
- Develop and deliver a monthly webinar series for members.
- Target a 30% reduction in membership resignations.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.