Membership Engagement Lead – Small Accounts (Hybrid, up to £45k)

TWI Ltd.; Cambridge; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

An engineering expertise organization is seeking a proactive Small Accounts Manager to lead a Membership Engagement Programme in Cambridge. The role involves managing a portfolio of up to 300 accounts, focusing on enhancing member value through personal outreach, webinars, and reporting. The successful candidate will also drive revenue growth initiatives and work collaboratively with teams to ensure engagement and retention. This full-time role offers a hybrid working model and competitive salary up to £45,000.

Benefits

Share-in-success bonus scheme

Generous pension scheme

Private health and dental cover

Onsite employee restaurant

Onsite gym

Day nursery available

Qualifications

• Proven experience in managing multiple accounts effectively.
• Strong verbal and written communication skills.
• Ability to analyze engagement metrics and identify growth opportunities.

Responsibilities

• Oversee and manage a portfolio of up to 300 accounts.
• Develop and deliver a monthly webinar series for members.
• Target a 30% reduction in membership resignations.

Skills

Account Management

Communication Skills

Analytical Skills

Job description

An engineering expertise organization is seeking a proactive Small Accounts Manager to lead a Membership Engagement Programme in Cambridge. The role involves managing a portfolio of up to 300 accounts, focusing on enhancing member value through personal outreach, webinars, and reporting. The successful candidate will also drive revenue growth initiatives and work collaboratively with teams to ensure engagement and retention. This full-time role offers a hybrid working model and competitive salary up to £45,000.