Human Resource Management jobs in United Kingdom

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home’s management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You’ll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction.

• Promote a warm and welcoming environment for residents, staff and visitors


• Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home


• Drive the occupancy and reputation of the Care Home as part of a community engagement team


• Support resident and family feedback with a focus on customer care


• Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions


• Payroll preparation for home based staff


• Provide advice and guidance to employees on queries using the HR tools and resources available


• Ensure that all personal files are stored securely


• Attend meetings and produce accurate notes and minutes where required


• Ensure all rotas are complete


• Manage safe contents, petty cash, and resident fund accounts


• Update ad-hoc training, supervisions, and appraisals on staff records


• Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications

• Experience in a customer facing role


• Previous involvement in HR administration and recruitment


• High level of attention to detail and the ability to prioritise


• Proficient user of Microsoft Word, Excel and Outlook


• CIPD qualification would be beneficial

• Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection


• Unlimited access to our generous refer a friend scheme, earning up to £500* per referral


• Access to a wide range of retail and leisure discounts at big brands and supermarkets


• Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence


• Confidential and free access to counselling and legal services


• Tax code review service, where we will check that you are on the right code and paying the right level of tax


• Option to join our monthly staff lottery alongside thousands of colleagues across the UK