Junior Live OTT Operations Analyst

Warner Bros Games; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading media and entertainment company in the UK is looking for a Junior Digital Analyst. This role supports live sports streaming events, which include monitoring and incident management. Ideal candidates will have a background in digital media, knowledge of OTT systems, and excellent interpersonal skills. The position requires flexibility in working hours and offers a hybrid working model. You will work closely with various teams to ensure high-quality streaming experiences across platforms such as TNT Sports and HBO MAX.

Qualifications

• Experience with digital media and OTT workflows is essential.
• Must have excellent interpersonal skills for team collaboration.
• A degree in a related field is preferred but equivalent experience is accepted.

Responsibilities

• Provide monitoring support during live events.
• Conduct checks before, during, and after live events.
• Escalate incidents and communicate issues to business users.
• Update incident documentation and provide status reports.

Skills

Digital media experience

Knowledge of OTT content systems

Excellent interpersonal skills

Multilingual

Education

Bachelor's degree in Digital Media or related field

Tools

Confluence

MS Suite

Job description

A leading media and entertainment company in the UK is looking for a Junior Digital Analyst. This role supports live sports streaming events, which include monitoring and incident management. Ideal candidates will have a background in digital media, knowledge of OTT systems, and excellent interpersonal skills. The position requires flexibility in working hours and offers a hybrid working model. You will work closely with various teams to ensure high-quality streaming experiences across platforms such as TNT Sports and HBO MAX.