Service Administrator - Customer Care & Records Coordinator

Adams-Morey Limited; Bournemouth; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading service department in the UK is seeking a proactive Service Administrator to support the smooth running of their busy department. The role involves coordinating between customers and workshop personnel, maintaining records, and processing service documentation. Ideal candidates will have excellent communication and organisational skills. The position offers a salary between £26,500 and £28,000 per annum, alongside various employee benefits including holidays, pension scheme, and career development opportunities.

Benefits

Employee Assistance program

Free eye test plus £70 contribution towards glasses

Employee discounts on a range of products

30 days holiday including Bank Holidays

Pension Scheme

Quarterly Star Awards

Qualifications

• Previous experience in a fast-paced, customer-focused environment.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.

Responsibilities

• Act as first point of contact for service-related enquiries.
• Assist with workshop bookings and updates.
• Handle customer queries and complaints professionally.

Skills

Organisational skills

Customer service

Communication skills

Attention to detail

Time management

Job description

A leading service department in the UK is seeking a proactive Service Administrator to support the smooth running of their busy department. The role involves coordinating between customers and workshop personnel, maintaining records, and processing service documentation. Ideal candidates will have excellent communication and organisational skills. The position offers a salary between £26,500 and £28,000 per annum, alongside various employee benefits including holidays, pension scheme, and career development opportunities.