EMEA BFSI Strategy & Performance Manager

Concentrix; United Kingdom; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global technology leader in the United Kingdom is seeking a BFSI Business Manager to strategically oversee operations in the banking and financial services sector. The role involves managing performance metrics, enhancing client engagement, and ensuring effective governance across multiple teams. The ideal candidate will have a strong background in financial services, exceptional analytical skills, and a proven track record in operational management. This position offers a unique opportunity to influence change and drive significant growth.

Benefits

Competitive salary

Career growth opportunities

Recognition programs

Qualifications

• Proven experience in a BFSI-related role.
• Strong analytical skills with financial data.
• Experience with business performance management.
• Knowledge of compliance and risk management.
• Understanding of customer service transformation in BFSI.

Responsibilities

• Track and enhance EMEA BFSI performance dashboards.
• Maintain centralized sector collateral for marketing.
• Schedule governance meetings and prepare materials.
• Monitor client health and performance management.
• Drive continuous improvement initiatives.

Skills

Performance management

Data analysis

Financial services knowledge

Communication skills

Leadership

Education

Experience in banking or financial services

Experience in operations management

Tools

Salesforce

PowerPoint

Excel

Job description

A global technology leader in the United Kingdom is seeking a BFSI Business Manager to strategically oversee operations in the banking and financial services sector. The role involves managing performance metrics, enhancing client engagement, and ensuring effective governance across multiple teams. The ideal candidate will have a strong background in financial services, exceptional analytical skills, and a proven track record in operational management. This position offers a unique opportunity to influence change and drive significant growth.