Customer Service Manager jobs in United Kingdom
Luxury Estate Manager: Service, Budget & Compliance Lead
OCS Group
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Homeless Link
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Churchill
SEND Services Team Manager: Lead, Develop & Improve
Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Limited
Adolescent Services Team Manager — Trauma-Informed Leader
London Social Work for Children
Automotive General Sales Manager - Lead Team to 65k OTE
Vertu Motors plc
Training Qualifications UK - Customer Relationship Manager
AQA Education Ltd
Customer Relationship Manager - Accident Management and Car & Van Rental
Lloyds Bank plc
Customer Consultant Advisor
Shelbourne Motors Limited
Hybrid UK Customer Relationship Manager: Growth & Retention
AQA Education Ltd
Customer Care Full Time
McDonald's
Customer Care Part Time
McDonald's
Part-Time Catering Supervisor - Lead Culinary & Service
Compass Group
Accounts and Business Advisory Services Manager
Job summary
A leading accountancy firm in the UK is seeking a Manager to oversee client portfolios and drive profitability. The ideal candidate will be ACA/ACCA/CA qualified with experience in client management across various industries. Responsibilities include coaching junior staff, fostering client relationships, and delivering quality financial advice. Benefits include a flexible working environment, professional subscriptions, and generous leave policies.
Benefits
Qualifications
- Qualified ACA/ACCA/CA.
- Experience managing client portfolios across various industries.
- Ability to coach and mentor junior staff.
Responsibilities
- Own and manage a client portfolio with higher level of responsibility.
- Deliver revenue and profitability targets.
- Develop and inspire team performance.
- Conduct year-end discussions with clients.
- Provide insights on working capital ratios.
Skills
Education
Who are Azets
Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices!
We are a top ten accountancy firm in the UK and are the number one largest SME practice.
As a Manager at Azets, you will have the ability and motivation needed to:
- Own and manage a client portfolio with higher level of client responsibility, oversee your team’s portfolios and inputting to workflow planning
- Deliver revenue and profitability targets
- Foster enduring client relationships
- Develop and inspire our smarter people plan
- Manage a client portfolio with higher level of client responsibility
- Oversee your team’s portfolios
- Use of workflow management across the team for your own portfolio
- Deal with all elements of client service with support from Director/Partners for technical areas
- Develop opportunities for the Group and flag to the Director/Partner
- More pro-active support, minimising client contact with partners
- Work both autonomously and as part of a team
- Take responsibility for delivery of quality advice
- Hold year end accounts discussion/meeting with client and have the ability to cross sell where relevant
- Can provide meaningful interpretation of working capital ratios, such as debtor days
- Gather relevant information, including a detailed understanding of client's working capital cycle, to prepare 3 way cashflow forecast for projection purposes
- Can explain when prior period adjustments are required and identify the appropriate course of action
- Can review set of projections including cashflow report and apply client knowledge to identify anomalies
- Can prepare and document supporting assumptions, rationale relating to projections and cash flows
- Understand VAT partial exemption/reverse charge entries and ensure these have been posted correctly
- ACA/ACCA/CA or equivalent qualified
- Experience of managing a client portfolio and working with clients within a variety of industries
- Experience in coaching and mentoring junior members
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more. You can find out more about how we reward our colleagues - Careers | Rewards And Benefits | Azets UK
Interested in hearing more about Life at Azets
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.