Strategic Director of Services & Impact

Volunteer Centre; Leeds; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community-based organization is seeking a Director of Services to lead the strategic and operational direction of its support services. This role requires a strong leader with a proven track record in safeguarding, quality assurance, and service development. The ideal candidate will have at least two years of senior leadership experience, be committed to trauma-informed practices, and possess excellent collaborative skills. If you are ready to make a significant impact in improving outcomes for vulnerable young people, we encourage you to apply. This position is based in Leeds and offers flexibility in working arrangements.

Qualifications

• Minimum of two years in a Senior Leadership position.
• Proven track record of maintaining the safeguarding.
• Experience in developing quality assurance systems.
• Ability to design and embed systems for compliance.
• Demonstrated success in building influential relationships.
• Ability to develop new services collaboratively.
• Strong skills in planning and coordinating work.
• Willingness to work in the office for at least three days per week.
• Deep understanding of stakeholder priorities.
• Commitment to trauma-informed practice.
• Knowledge of internal communications strategies.
• Experience in co-producing services with young people and others.
• Substantial experience in analysing data.
• Proven ability to create inclusive environments.

Responsibilities

• Providing leadership for GIPSIL’s support services.
• Lead on rolling out best practices across support services.
• Serve as the safeguarding lead and Ofsted Nominated Individual.
• Provide updates to the CEO and relevant committees about services.
• Manage risks in collaboration with the Senior Management Team.
• Ensure services meet quality standards and compliance.
• Develop quality assurance systems and practices.
• Oversee service budgets with relevant stakeholders.
• Lead on embedding trauma-informed practice.
• Develop methods to include young people's voices.

Skills

Leadership Experience

Safeguarding Expertise

Quality Assurance

Strategic Systems Development

Collaborative Leadership

Service Development

Operational Excellence

Flexible Working

Strategic Insight

Trauma-Informed Practice

Staff Engagement

Co-Production

Analytical Skills

Inclusive Leadership

Job description

A community-based organization is seeking a Director of Services to lead the strategic and operational direction of its support services. This role requires a strong leader with a proven track record in safeguarding, quality assurance, and service development. The ideal candidate will have at least two years of senior leadership experience, be committed to trauma-informed practices, and possess excellent collaborative skills. If you are ready to make a significant impact in improving outcomes for vulnerable young people, we encourage you to apply. This position is based in Leeds and offers flexibility in working arrangements.