Customer Service jobs in United Kingdom
Hospitality Team Member Hospitality Team Member Swanage
YHA’s group
Electrician
Inside Housing Management
Trainee Sales Executive - Sheffield Sheffield
Motorpoint Ltd
Discover more opportunities than anywhere else. Find more jobs nowRental Customer Care Specialist
Arnold Clark Group
Service Desk Analyst (Apprenticeship)
LGBT Great
Food Store Customer Assistant: Service & Digital Savvy
Marks & Spencer Plc
Connect with headhunters to apply for similar jobsBusiness Development Manager
Panda Utilities Limited
Fleet Compliance Defect Controller
Mitsubishihccapital
Service Delivery Manager - Maternity Cover & Process
Hospital Services Limited
Guest Experience Assistant – Fast, Friendly Service
Metrocentre
Facilities Assistant (Part Time)
Cambridge
General Manager Bodyshop
FMG Repair Services Limited
Brand Experience Advocate — Part-time, Flexible Schedule
Abercrombie & Fitch
Argos Shift Manager (Inverness)
Sainsbury's Supermarkets Ltd
PLATER / FABRICATOR
Cezanne HR
Technician New Glasgow, Scotland, United Kingdom
Mesh-AI Limited
Auto Door Engineer
Elite Entrance Systems Limited
Contact Centre Coach: Elevate CX & Team Performance
Everywhen
Cleaning Supervisor
Mount Charles Group
Complaint Resolution Specialist
Job summary
A UK-based infrastructure services provider is seeking a Customer Service Advisor to manage customer complaints and process claims efficiently. You will play a key role in upholding customer satisfaction by providing clear guidance and achieving timely resolutions. Successful candidates will have proven complaint-handling experience and strong communication skills. This role offers a starting salary of £25,000 per annum and standard benefits. Join us in our mission to deliver exceptional service and enhance client satisfaction.
Benefits
Qualifications
- Proven experience in complaint handling within a customer service environment.
- Strong background in working with Service Level Agreements (SLAs).
- Experience identifying root causes of complaints and suggesting improvements.
Responsibilities
- Manage customer complaints via phone and email, ensuring timely resolution.
- Investigate complaints thoroughly, gathering necessary information.
- Collaborate with field teams to ensure effective resolution.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.