General Manager Bodyshop

FMG Repair Services Limited; Greater London; On-site; GBP 75,000; Full time

Job summary

A leading automotive repair service provider in Mitcham is seeking an experienced General Manager to oversee site operations and ensure profitability. The successful candidate will lead a team of 23, focusing on quality repairs, customer satisfaction, and commercial growth. You will manage KPIs, foster a performance-oriented culture, and drive continuous improvement. The role comes with a competitive salary of OTE £75k including bonuses and excellent benefits, making it a fantastic opportunity to excel in a thriving environment.

Benefits

Monthly bonus schemes

24 days annual leave plus public holidays

Extra day off for birthday

Free life assurance (x2 basic salary)

Vehicle-leasing schemes

Pension & save-as-you-earn share scheme

Retailer discounts and cashback deals

Well-being services including 24/7 GP service

Financial Wellbeing app with control over pay

Qualifications

• Proven experience in a leadership role, particularly in the automotive repair or related industries.
• Strong focus on quality repairs and customer service.
• Ability to develop business strategies and manage operational objectives.

Responsibilities

• Take full responsibility for site success and profitability.
• Lead and motivate a high-performing team of 23 colleagues.
• Drive continuous improvement across all business operations.

Skills

Leadership

Operational excellence

Customer satisfaction

KPI management

Team motivation

Job description

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Reference: JAN20261207

Expiry date: 17:30, Tue, 27th Jan 2026

Location: Mitcham

Benefits: A superb range of exclusive, colleague only benefits and discounts

Salary: OTE £75k (Basic Salary + Company Car/Car Allowance + Bonus) + Excellent Benefits

Are you a dynamic leader with a passion for operational excellence and customer satisfaction? FMG Repair Services in Mitcham is looking for an experienced General Manager to take full responsibility for the success of our site, ensuring profitability, efficiency, and top-tier service. You will lead and motivate a high-performing team, oversee key operational and financial objectives, and drive continuous improvement across all aspects of the business. With a strong focus on quality repairs, customer service, and commercial growth, this is your opportunity to make a significant impact in a fast-paced, industry-leading environment.

As General Manager, working with a team of 23 colleagues including 8 technicians, you will optimise workflow, manage KPIs, and foster a culture of accountability and high performance. You'll work closely with senior leaders to ensure compliance with industry standards, develop business strategies, and recruit and develop top talent. If you’re a results-driven leader with experience in the automotive repair or related industries, this role offers the perfect blend of strategic and hands‑on leadership. Join FMG Repair Services and drive success-apply today!

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there’s much more to being a General Manager at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …

• fantastic monthly bonus schemes!
• 24 days annual leave plus public holidays and also an extra day off to celebrate your birthday!
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
• We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing - it’s an exciting time for the industry and we’re committed to being at cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.