Argos Shift Manager

Sainsbury's Supermarkets Ltd; Inverness; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading retail company is seeking an Argos Shift Manager in Inverness, responsible for managing shifts, inspiring teams, and ensuring high-quality customer service. Key responsibilities include overseeing daily operations, driving sales, and coaching colleagues. The ideal candidate will have solid leadership skills and a growth mindset, with a proven record in enhancing sales and customer satisfaction. Competitive benefits such as employee discounts, generous holiday entitlement, and wellbeing support are included.

Benefits

10% discount on shopping

Free food and hot drinks

Generous holiday entitlement

Qualifications

• Experience of organizing and planning for a fast-paced operation.
• Strong track record of delivering outstanding customer service.
• Ability to provide coaching and on-the-spot guidance to team members.

Responsibilities

• Manage shifts and inspire teams within Argos stores.
• Ensure resource allocation for day-to-day tasks.
• Drive sales and profitability while maintaining compliance.

Skills

Organizational skills

Leadership

Commercial awareness

Customer service

Motivational skills

KPI delivery

Job description

Salary: 27150
Location: Inverness Eastfield Way Argos, Inverness, IV2 7GD
Contract type: Fixed-Term Assignment
Business area: Argos Retail
Closing date: 27 January 2026
Requisition ID: 400045596

About the role:

Argos Shift Managers are responsible for managing shifts within our Argos stores, inspiring and motivating teams and being the go – to people for on‑the‑job support. They coach colleagues in store to ensure everyone can deliver brilliantly for our customers whilst also working alongside the team. Often, they’ll get to lead the full store operation in the absence of the Store Manager, ensuring the resource is allocated to deliver day to day tasks such as organizing the warehouse, taking deliveries and serving our customers. They’re experts in our products and services focusing on driving sales and profitability.

What makes a brilliant Argos Shift Manager:

• Has experience of organising, running, and planning for a fast‑paced operation.
• Is comfortable directing a team, providing day to day coaching and on the spot guidance to support the delivery of brilliant experiences for both colleagues and customers.
• Support the Store Manager in ensuring Honour carefully I think, safe and compliant.
• Demonstrates strong commercial awareness such as having product knowledge. An Argos Shift Manager should use thisCoder awareness to really understand our customers to drive sales.
• Can work towards and deliver KPIs with the aim of driving profitability for the store.
• Has a growth mindset, continuously develops and helps others to grow.
• A track record of delivering brilliant customer service and coaching colleagues to do the same.
• Experience of motivating others, driving sales and performance, and kept operations running smoothly.
• You go above and beyond to make shopping easy, fast, and friendly for every customer.
• Operational leadership skills – you’ve taken responsibility for operations in the absence مسلمان management.
• Demonstrated success in meeting or exceeding KPIs – whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
• You walk the talk – showing up every day as a role model for service and values.

What we offer:

We truly value our colleagues and provide a market‑leading benefits package:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Free food and hot drinks provided for colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4% of your contributions and if you change your pension plan, you may receive moreUnlocked from us.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like‑minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.