Facilities Assistant

Cambridge; Cambridge; On-site; GBP 27,000 - 32,000; Part time

Job summary

A prestigious educational institution in Cambridge is seeking a part-time Facilities Assistant to support the operational delivery of services in multiple managed buildings. Key responsibilities include ensuring effective service delivery, compliance with health and safety standards, and collaboration with various teams. Ideal candidates will have customer service experience, good communication skills, and physical fitness. This role offers competitive pay and excellent benefits, promoting work-life balance and inclusivity.

Benefits

Competitive pay with annual increases

Generous annual leave

Family-friendly policies

Excellent pension scheme

Travel and shopping discounts

Relocation support

Qualifications

• Experience in facilities, custodian, or related customer-facing roles.
• Ability to use Outlook and emails.
• Collaborative approach with good interpersonal skills.
• Physical capability to perform daily tasks.
• Basic D.I.Y skills.

Responsibilities

• Support operational delivery of services across various buildings.
• Work collaboratively with multiple teams on projects.
• Ensure compliance with health and safety standards.
• Handle operational requests effectively.

Skills

Customer service experience

Good communication

Team player

Physical fitness

Time management

Job description

# Facilities Assistant (Part Time)**Role Introduction/ About the Role:**As part of Workplace Services, the Facilities Assistant is a pivotal role in supporting the operational delivery of multiple managed buildings, sites and central stores.The areas covered have an extensive range of users and provide, for example, facilities for lectures, meeting and events as well as a wide variety of office accommodation. This role is part of the operational team that support the operational delivery of excellent customer service for all users. This role must adhere to best practise in housekeeping and health and safety compliance.The Facilities Assistant reports to the Facilities Manager/Site Supervisor on operational considerations that affect maintenance of the building, Health and Safety compliance, property contracts for the third-party operators and operational staffing.**Key Responsibilities:**The role ensures that there is professional, smooth and joined up service delivery across all sites and buildings.The role holder works closely with the AV Team, Stores Assistants, Receptionists and Reprographics team as required on projects that cross the different disciplines.The role is responsible for soft facilities operations, maintenance of the buildings and dealing with the operational requests from the third-party occupiers and working with our building maintenance teams for reactive and planned maintenance.The role-holder is responsible for carrying out Health & Safety, Compliance, ensuring daily duties are completed, and buildings and sites are operating efficiently and effectively.**About you:**In order to succeed in this role, you will need the following skills:* Experience is facilities, custodian or a related role customer facing.* Be able to use outlook and emails* Collaborative working approach and team player.* Good communication and interpersonal skills to interact with staff and visitors at all levels.* Ability and physical fitness to perform physical tasks daily.* Good time management, organisational and co-ordination skills.* Basic D.I.Y skills**Benefits of working at the University of Cambridge include:*** Competitive pay with automatic annual cost of living increases and service-related progression.* Generous annual leave entitlement, helping you maintain a healthy work-life balance.* Family-friendly policies, including enhanced maternity, adoption, and shared parental leave, plus access to workplace nurseries.* Excellent pension scheme with a generous employer contribution through auto-enrolment.* Travel and shopping discounts at over 2,000 local and national retailers.* Relocation support for eligible new starters.Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.If you have any questions about this vacancy or the application process, please email Estates Division on [e-mail] quote reference BA48481 on your application and in any correspondence about this vacancy.The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.The University has a responsibility to ensure that all employees are eligible to live and work in the UK.### Department/location### Salary£27,319-£31,236 pro rata### ReferenceBA48481### Category### Date published12 January 2026### Closing date26 January 2026