Customer Care Assistant jobs in United Kingdom

* Develops a basic connection between the customer's business priorities and the plan to support those with HPE's portfolio, leveraging internal resources and support.* Builds and executes a basic plan to drive growth and profitability, based on a basic understanding of the differentiation of higher value products and services.* Engages with the customer to identify opportunities. Translates customers' basic business challenges and goals into IT opportunities. Accountable for deal closure. Drives deal to closure through a multi-disciplinary team, including partners.* Develops an ad hoc professional network within the customer. Articulates the customer's decision-making process and defines a basic engagement model.* Engages HPE Partner Business Managers to access partners and build joint solutions.* Develops basic knowledge of information technology and HPE's portfolio. Builds self-governed process for developing own skills and knowledge.* Maintains tactical relationships with extended account team members. Provides feedback when requested.* Utilizes HPE tools and processes for basic customer advocacy.* Builds basic account business plans for defined accounts, focused on tactical plans within the fiscal year.* University or Bachelor's Degree preferred, or equivalent experience. Engineering or technology education is a plus.* Typically 3+ years sales experience.* Experience in IT industry preferred.* Experience in vertical industry preferred.* **Drives Results:** Shows strong desire to win, is persistent in face of obstacles and has a clear results orientation.* **Strategic Planning:** Continues to enhance basic sales planning skills.* Sales Execution: Able to deliver on short term sales engagements and objectives.* **Continuous Learning:** Continuously and actively pursues own learning.* IT Industry Acumen: Develops basic knowledge of cutting edge IT industry developments and technology trends with potential impacts to our customers.* **HPE Portfolio Knowledge**: Develops basic understanding of HPE products, solutions, and service offerings - their value propositions, competitive differentiators, and benefits to our customers and our customers' customers.* **Network/Relationship Building:** Develops ability to create professional relationships; understands and leverages the value of collaboration.* **Two-way communication:** Able to listen actively to understand the perspectives of others. Demonstrates ability to articulate value propositions, plans, and proposals in language relevant to the customer, partner or internal stakeholder.* **Influencing and Negotiating:** Develops basic understanding of influencing and negotiation techniques.* **Business Acumen:** Develops basic understanding of how different parts of a business interoperate to produce business outcomes and how actions impact company results. Develops understanding of general business concepts and the economy. Develops understanding of financial reports. Similar principles apply to public sector organizations.* **Operational Excellence**: Shows predictability and operational excellence.HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: .**Hewlett Packard Enterprise**Technology innovation that fosters business transformation.We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.**COVID Policy**The health and safety of our team members, customers and partners is paramount at HPE. Accordingly, be fully vaccinated against COVID-19 by the employment start date where permitted by law. Exemptions based on medical, religious or other grounds will be processed and approved in accordance with local laws.**Standards of Business Conduct (SBC)**The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise. They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.Read more about how we**Equal Opportunity Employer (EEO)**Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. Please click here: **.**If you’d like more information about your EEO right as an applicant under the law, please click here:**E-Verify** **(US & PR only)** HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information . You can also download the posters with information on legal rights and protection by clicking and .**Accessibility**Hewlett Packard Enterprise is committed to working with and providing reasonable accommodation to qualified, differently abled individuals. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please email recruiting@hpe.com. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.**Disclosure of Sensitive Personal Data**Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.if applicable to the role you applied to, you must