Assistant Customer Service jobs in United Kingdom
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Client Services Representative
Job summary
A recruitment agency is looking for a Client Services Representative in Ashford to provide customer service and administrative support in a busy business centre. The ideal candidate will have excellent communication skills and a proactive approach. The role entails welcoming clients, managing reception, and supporting operational tasks. A salary of £26,000-£28,000 is offered along with professional development opportunities in a supportive environment.
Benefits
Qualifications
- Professional, friendly, and confident with excellent communication skills.
- Self-motivated and able to work independently.
- Strong organisational skills and attention to detail.
Responsibilities
- Welcome and assist visitors, tenants, and clients.
- Manage reception, communal areas, and meeting rooms to a high standard.
- Support day-to-day operations and administrative tasks.
Skills
Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.
We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front-of-house operations, and administrative support, with occasional involvement in promoting services to clients.
- Welcome and assist visitors, tenants, and clients.
- Manage reception, communal areas, and meeting rooms to a high standard.
- Support day-to-day operations and administrative tasks.
- Assist with client enquiries and ensure smooth delivery of services.
- Support business centre activities and occasional promotional initiatives.
- Provide reports and support initiatives to enhance the overall client experience.
- Professional, friendly, and confident with excellent communication skills.
- Self-motivated and able to work independently.
- Strong organisational skills and attention to detail.
- Customer-focused with a proactive, positive approach.
- Comfortable using IT systems and performing administrative tasks.
- Salary of £26,000- £28000
- Monday to Friday, 08:30-17:00.
- Free parking on site.
- 25 days annual leave plus bank holidays.
- A professional and supportive working environment.
- A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.