Customer Care Specialist - Flexible, Detail-Driven Support

Beauparc Group; Sheffield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A resource recovery organization in Sheffield seeks a Customer Service Representative to provide exceptional support to customers. You will handle inquiries, resolve issues, and ensure customer satisfaction in a dynamic environment. No prior experience is needed, making it perfect for quick learners with excellent communication skills. Join us and contribute to a commitment to sustainability while developing your skills.

Qualifications

• No prior experience required, but the ability to learn quickly is essential.
• Demonstrated ability to engage with customers empathetically.
• Strong organizational skills for managing tasks effectively.

Responsibilities

• Answer incoming calls and direct to appropriate personnel.
• Engage with customers professionally, ensuring satisfaction.
• Provide accurate information about the organization and services.

Skills

Quick learner

Professional telephone manner

Knowledge retention

Attention to detail

Customer-focused mindset

Organizational skills

Proficient computer skills

Team collaboration

Effective communication skills

Ability to perform under pressure

Flexibility to adapt

Job description

A resource recovery organization in Sheffield seeks a Customer Service Representative to provide exceptional support to customers. You will handle inquiries, resolve issues, and ensure customer satisfaction in a dynamic environment. No prior experience is needed, making it perfect for quick learners with excellent communication skills. Join us and contribute to a commitment to sustainability while developing your skills.