Area Manager jobs in United Kingdom
Field Specialist Engineer – Networking & IP Telephony
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Field Specialist Engineer – Networking & IP Telephony
Job summary
A leading communications provider in Inverness is seeking a Specialist Engineer for a field-based role. This permanent position involves delivering on-site technical support, configuring systems, diagnosing faults, and training customers on BT services. Ideal candidates will possess extensive networking and telecoms engineering experience, along with strong customer service skills. Competitive salary and excellent benefits are offered alongside opportunities for professional development.
Benefits
Qualifications
- Proven ability to engage with business customers and deliver exceptional service.
- Strong empathy and active listening skills to build client trust.
- Demonstrated experience in troubleshooting technical issues.
- Extensive experience in data networking and telecoms engineering.
- Practical knowledge in structured cabling and diagnosing complex faults.
Responsibilities
- Deliver on-site technical support across BT Enterprise products.
- Configure and optimize systems for customer needs.
- Diagnose and resolve network faults efficiently.
- Conduct simple Wi-Fi and mobile signal surveys.
- Train customers on BT services and applications.
- Proactively recommend enhancements to customer operations.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.