Senior Field Ops Manager, Drainage & Plumbing (London & SE)

React Group; Maldon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing commercial drainage and plumbing company is seeking an experienced Operations Manager to lead a team of Field Engineers across London and the South East. This pivotal role includes managing client relationships, overseeing daily operations, and coordinating with supply chain partners. The ideal candidate will have a strong background in operational management within relevant sectors. The company values communication, problem-solving, and effective leadership skills in its search for the right candidate.

Benefits

Holiday benefits

Pension benefits

Great team environment

Qualifications

• Strong background in operational management.
• Proven experience in a field-based service environment.
• Exceptional communication skills.

Responsibilities

• Lead and manage the field engineer team.
• Act as the senior escalation point for challenges.
• Maintain and build strong client relationships.
• Assist with management duties and reporting.
• Oversee daily scheduling and resource allocation.
• Coordinate with a multi-tiered supply chain.

Skills

Leadership

Communication

Problem-Solving

Customer Relationship Management

Operations Management

Job description

A growing commercial drainage and plumbing company is seeking an experienced Operations Manager to lead a team of Field Engineers across London and the South East. This pivotal role includes managing client relationships, overseeing daily operations, and coordinating with supply chain partners. The ideal candidate will have a strong background in operational management within relevant sectors. The company values communication, problem-solving, and effective leadership skills in its search for the right candidate.