2,429

Service Delivery jobs in United Kingdom

Digital Service Analyst - ITIL-Led Service Delivery

HPCareers Ltd

Leeds
On-site
GBP 30,000 - 45,000
30+ days ago
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Central Operations Manager - 9 Month Contract

Cezanne HR

Portsmouth
On-site
GBP 34,000 - 40,000
30+ days ago

NZC Programme Churches Grants Officer

Church of England

City of London
On-site
GBP 41,000
30+ days ago

Front of House Assistant

Premierofficesystems

City of Edinburgh
On-site
GBP 60,000 - 80,000
30+ days ago

Food & Beverage Team Leader

InterContinental Hotels Group PLC

Manchester
On-site
GBP 28,000
30+ days ago
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Central Operations Manager - 9 Month Contract

Cezanne HR

Brighton
On-site
GBP 34,000 - 40,000
30+ days ago

Customer Service Advisor – UK Visa Sponsorship Available

EasyInfoBlog.com LLC

Bristol
On-site
GBP 40,000 - 60,000
30+ days ago

Document and Process Manager – Archiving/Post

Kennedys Law LLP

Manchester
On-site
GBP 40,000 - 60,000
30+ days ago
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Senior Project Manager

Vvb ENG

Birmingham
On-site
GBP 60,000 - 80,000
30+ days ago

Commercial Manager - Water

Thomas & Adamson

Wolverhampton
Hybrid
GBP 60,000 - 80,000
30+ days ago

Lead commercial Manager - Water

Thomas & Adamson

Derby
Hybrid
GBP 60,000 - 80,000
30+ days ago

IT Support Technician (Customer Facing)

HR GO Driving

London
Hybrid
GBP 30,000 - 34,000
30+ days ago

Project Manager - Water

Thomas & Adamson

Birmingham
On-site
GBP 40,000 - 60,000
30+ days ago

Support Coordinator

MoTech

Greater London
Hybrid
GBP 29,000 - 39,000
30 days ago

Housing Officer - Kent

Sage Homes Company

England
Hybrid
GBP 28,000 - 35,000
30 days ago

Multi-Skilled Service Engineer

Convertech, Inc.

Crewe
Hybrid
GBP 36,000 - 38,000
30 days ago

Works Coordinator / Supervisor

Environ Property Services LTD

City of London
On-site
GBP 36,000 - 40,000
30 days ago

Senior Building Surveyor

AtkinsRéalis Major Projects inc.

City of London
Hybrid
GBP 60,000 - 80,000
30 days ago

Hybrid Engineer

Scenictextures

Plymouth
Hybrid
GBP 80,000 - 100,000
30 days ago

Department Supervisor

Halfords Group

Brixton
On-site
GBP 60,000 - 80,000
30 days ago

Technical Supervisor

theBluePill

Manchester
On-site
GBP 40,000 - 60,000
30 days ago

Service Engineer

Scenictextures

Crawley
On-site
GBP 80,000 - 100,000
30 days ago

FNOL Claims Team Leader

MPL Claims Limited

Colchester
On-site
GBP 40,000 - 55,000
30+ days ago

Technical Supervisor

JLL

Manchester
On-site
GBP 40,000 - 55,000
30+ days ago

Technical Supervisor

Jones Lang LaSalle Incorporated

Manchester
On-site
GBP 40,000 - 50,000
30+ days ago

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Top companies:

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Similar jobs:

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Digital Service Analyst - ITIL-Led Service Delivery
HPCareers Ltd
Leeds
On-site
GBP 30,000 - 45,000
Full time
30+ days ago

Job summary

A leading Creative Digital Agency in the United Kingdom is seeking a Digital Service Analyst to join their team. This role involves supporting service delivery, management of service transactions, and improvement of processes. Candidates should have a minimum of two years’ experience in a service analyst role and knowledge of ITIL frameworks. Familiarity with technologies such as .NET, SQL, and HTML support is advantageous. This position offers potential for growth into a Service Manager role.

Qualifications

  • Minimum of two years’ relevant Service Analyst experience required.
  • Understanding of ITIL service lifecycle is essential.
  • Familiarity with .NET, SQL, and HTML support is beneficial.

Responsibilities

  • Monitor and manage service transactions to meet service targets.
  • Escalate process failures or unsatisfactory performance.
  • Liaise with business customers for service improvement.
  • Participate in service delivery meetings and management.
  • Own service improvement items like problem tickets.
  • Handle conflicting priorities effectively.
  • Lead service measurement and attend service reviews.

Skills

Service Analyst experience
ITIL service lifecycle knowledge
.NET knowledge
SQL knowledge
HTML support

Education

ITIL Foundation certificate (or willingness to earn)
Job description
A leading Creative Digital Agency in the United Kingdom is seeking a Digital Service Analyst to join their team. This role involves supporting service delivery, management of service transactions, and improvement of processes. Candidates should have a minimum of two years’ experience in a service analyst role and knowledge of ITIL frameworks. Familiarity with technologies such as .NET, SQL, and HTML support is advantageous. This position offers potential for growth into a Service Manager role.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.