Works Coordinator / Supervisor

Environ Property Services LTD; City of London; On-site; GBP 36,000 - 40,000; Full time

Job summary

A family-run property services company in London is seeking a Works Coordinator / Supervisor to manage project scheduling, oversee coordinators, and maintain client and contractor communication. The ideal candidate will have at least 5 years of experience in the property services or construction industries, with strong organizational skills and proficiency in Google Workspace. This role offers a salary ranging from £36,000 to £40,000 per annum and opportunities for professional growth.

Benefits

Salary: £36,000 – £40,000

28 days holiday per year

Opportunities for overtime

Qualifications

• Minimum of 5 years experience in a coordinating role in property services.
• Strong understanding of construction industry workflows.
• Professional telephone manner for client communication.

Responsibilities

• Oversee and support coordinators in project management.
• Manage subcontractor oversight and quality control.
• Maintain client and contractor communication throughout projects.

Skills

Scheduling

Project administration

Problem solving

Communication

Organizational skills

Diary management

Tools

Podio

Google Workspace

Job description

Join to apply for the Works Coordinator / Supervisor role at Environ Property Services LTD

Pay Range

This range is provided by Environ Property Services LTD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

Works Coordinator / Supervisor plays a pivotal role within the Damp & Restoration divisions. Reporting directly to the Operations Manager, you will ensure the seamless management of client inquiries, survey bookings, job scheduling, project delivery and oversee other Coordinators within the department.

Minimum Requirements

• Minimum of 5 years proven background / experience in scheduling, coordinating and project administration within the property services, construction or facilities management industries.
• More than 5 years of experience with scheduling/booking of maintenance and repair works/jobs for tradesmen, engineers, surveyors, technicians, subcontractors, etc.; excellent diary management skills required.
• Construction industry experience – you understand how trades, contractors, and projects flow in practice.
• At least 2 years of experience in damp, property restoration or roofing experience is preferred.
• Demonstrated experience managing job bookings and tracking systems (Podio experience preferred but not essential as full training will be provided).
• Must reside within 1‑hour travel from Fulham, London (SW6 4HH area).
• Supervisor mindset – comfortable leading a team, holding people accountable, and guiding coordinators with authority and support.
• Organisation & oversight – thrive on structure, deadlines, and clear reporting.
• Problem solver – find solutions quickly and keep projects on track.
• Professional telephone manner with the ability to handle both client inquiries and contractor liaison.
• Strong organisational skills with exceptional attention to detail and accuracy – manage multiple priorities while maintaining composure.
• Proficient in Google Workspace and comfortable using CRM or project‑management platforms.

Duties & Responsibilities

• Oversee & Support Coordinators: guide the Damp and Restoration coordinators to deliver consistently high standards of organisation, client communication, and project flow.
• Subcontractor oversight: organise, brief, and manage subcontractors, ensuring all works meet EPS Green Standard.
• Quality control: monitor job progress, verify documentation, and uphold compliance across all stages of damp and restoration projects.
• Operational liaison: work closely with Operations Managers across divisions to align schedules, resources, and ensure seamless service delivery.
• Client & contractor communication: maintain professional and confident communication with contractors and clients, ensuring expectations are met and exceeded.
• Process ownership: drive discipline in reporting systems (Podio/Trade‑Linked), ensuring data accuracy, job tracking, and profitability.
• Primary point of contact between clients, surveyors, tradespeople, subcontractors, and internal teams.
• Coordinate Damp, Restoration, and Roofing surveys, ensuring timely delivery of reports to clients.
• Manage job bookings and tracking systems.
• Provide regular project updates to clients, manage expectations, track profit margins, issue invoices, and follow up on payments.
• Ensure tradespeople adhere to schedules, complete jobs efficiently, and upload accurate documentation and photographic evidence.
• Handle call backs regarding recurring issues and ensure the correct surveyor attends.
• Ensure compliance with company processes for financial accuracy, safety, and operational efficiency.
• Facilitate smooth crossover between divisions and internal communications; work closely with Project Manager.

About Us

Environ Property Services is a well‑established and dynamic company specialising in Damp, Roofing, Drainage, Pest Control and Restoration. It is a family‑run business operating in the heart of Fulham, with a reputation for providing exceptional services to customers.

Our innovative and fast‑paced company prides itself on cultivating an incredible team of motivated individuals passionate about excellence.

Mission Statement

“We solve complex property problems — damp, drainage, pests, roofing, and period restorations through a coordinated team of skilled professionals who communicate clearly and fix issues at the root cause. Our multi‑division structure is built to support one another, ensuring every solution is holistic and long‑lasting. Our mission is to become London’s most trusted property services company for property managers. We believe property care should be proactive, not reactive — driven by great people, great systems, and divisions that collaborate to solve the real problem”

Vision

“To become London’s most respected and reliable property services brand—where trusted workmanship meets high performance, and every team member operates at Priority Green standard in client care, craft, and company culture.”

Values

Our culture is our competitive advantage. It sets the tone for performance and shapes how we are perceived externally. In alignment with our Mission and Vision, the following core values are non‑negotiable: Communication, Integrity, Craftsmanship, Proactivity, Humility and Respect, Collaboration, and Responsibility.

What We Offer

• Fixed hours with overtime options: 8 am–5 pm, Monday to Friday.
• Salary: £36,000 – £40,000 per annum (depending on experience).
• Commission scheme: incentives linked to successful project delivery.
• Holidays: 28 days per year (including bank holidays).
• Professional growth: clear path toward Operations Management as EPS grows.
• Dynamic work environment: young, fast‑paced, and dynamic team making a real difference in London.
• Opportunities for overtime and career progression into specialist trades.

Employment Details

Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Other.

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London, England, United Kingdom – qualified for a permanent position.