Service Delivery jobs in United Kingdom

Senior Pensions and Projects Administrator page is loaded## Senior Pensions and Projects Administratorlocations: London - UKtime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R-013958Responsible for complex administrative activity associated with one or more benefit plans for payroll/compensation arrangements.World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As Senior Pensions and Projects Administrator, you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.**The role:**As a **Senior Pensions and Projects Administrator**, you will help drive our goals by:* Support the day-to-day pensions administration for both Defined Benefit and Defined Contribution schemes, carrying out complex calculations, checking team members’ work, and ensuring tasks are completed accurately and within agreed SLAs.* Provide technical guidance and advice to the administration team, maintain up-to-date knowledge of pension legislation, and identify potential issues or areas for improvement in processes and member communications.* Assist with key projects such as pension increases, benefit statements, newsletters, and member presentations or one-to-one sessions, ensuring deadlines are met and any concerns are raised proactively.* Contribute to the smooth running of the JMEPS scheme by managing member queries, resolving complaints, supporting colleagues during projects or absences, and suggesting continuous improvements to enhance service delivery.**Key skills that will help you succeed in this role****:*** Educated to degree level, with strong technical pensions knowledge and extensive experience in both Defined Benefit and Defined Contribution scheme administration.* Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and computer literate with a high degree of numeracy and attention to detail.* Able to communicate effectively with members and colleagues, demonstrating strong interpersonal and written communication skills.* Self-motivated, flexible, and hands-on, able to work independently, show commitment, and take on ad-hoc tasks as required.Even if you only match some of the skills, we’d love to hear from you to discuss further!**What we offer:**We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:* Retirement savings* Share plans* Saving accounts* Life and disability insurance* Commuter allowances and loans* Medical plans / health assessments* Fitness discountsAt JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.For any queries or accessibility requirements, please contact GlobalRecruit@matthey.com. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.#CVL#LI-RB1To submit your application, please click the "Apply" button online.All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.Johnson Matthey respects your privacy and is committed to protecting your personal information.For more information about how your personal data is used please view our privacy notice: . By applying for this role and creating an account you are agreeing to the notice.Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.