Customer Service Advisor – UK Visa Sponsorship Available

EasyInfoBlog.com LLC; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A dynamic service provider in Bristol seeks a Customer Service Advisor to assist clients effectively. Responsibilities include responding to inquiries via chat and phone, using Salesforce for record-keeping, and collaborating to enhance service delivery. The ideal candidate should possess outstanding communication skills and a proactive problem-solving attitude. The role offers a starting pay of £260 per week, with part-time positions available.

Benefits

Health and well-being program

UK visa sponsorship

Qualifications

• Outstanding writing and verbal communication abilities.
• The ability to work successfully under duress.
• A proactive, meticulous attitude to problem-solving.

Responsibilities

• Respond promptly and professionally to consumer questions via chat, email, and phone.
• Use Salesforce to keep precise records of all interactions.
• Work together as a team to improve customer satisfaction.

Skills

Proficient with Salesforce or comparable CRM software

Outstanding communication abilities

Strong analytical abilities

Proactive attitude to problem-solving

Tools

Salesforce

Job description

Job Title: Customer Service Advisor
Agency: Bristol Insurance
Location: United Kingdom
Salary/Rate: £260.00 per week GBP / Year

Apply as a Customer Service Advisor in the UK with visa sponsorship. Join us to help clients navigate their needs effectively.

Duties

• Respond promptly and professionally to consumer questions via chat, email, and phone.
• Give customers thorough information about our financial services and products so they may make wise choices.
• Effectively address consumer concerns by determining the problem and offering suitable fixes.
• Use Salesforce to keep precise records of all interactions and transactions with customers.
• Work together as a team to improve customer satisfaction and service delivery.
• Analyse consumer input to find patterns and opportunities for development.
• Attend training courses to stay current on service procedures and product expertise.

Requirements

• It is quite desirable to be proficient with Salesforce or comparable CRM software.
• Outstanding writing and verbal communication abilities with the capacity to effectively and clearly explain information.
• Strong analytical abilities to determine client demands and offer customised solutions.
• The capacity to perform successfully under duress while keeping a cheerful outlook.
• A proactive, meticulous attitude to problem-solving.
• The ability to quickly adjust to shifting priorities in a hectic setting. Come along with us as we provide exceptional service that has an impact!

Job Types

• Permanent
• Part-Time

Pay

Starting at £260.00 per week

Advantages

• Program for health and well-being
• UK visa sponsorship

How to Apply

Interested and qualified candidates should Click here to apply online for this job