Food & Beverage Team Leader

InterContinental Hotels Group PLC; Manchester; On-site; GBP 28,000; Full time

Job summary

A leading hotel chain in Manchester is seeking a Food & Beverage Team Leader to oversee daily operations, ensuring high standards and guest satisfaction. This role requires previous supervisory experience in bars or restaurants and a passion for great service. You will lead and motivate your team while maintaining compliance with health and safety standards. Competitive pay at £13.37 per hour plus service charge.

Benefits

Extensive training and career progression opportunities

Wagestream financial wellbeing app

Company sick pay and life insurance

Discounts for hotels and restaurants

Referral program rewards

Qualifications

• Previous supervisory experience is essential.
• Must meet legal requirements to work in the UK.
• Strong passion for food and drink service.

Responsibilities

• Oversee daily food and beverage operations.
• Lead, train, and motivate the team.
• Ensure compliance with health, safety, and hygiene standards.
• Manage service delivery and guest interactions.

Skills

Passionate about delivering great service

Supervisory experience in bars or restaurants

Experience with handling guest queries and complaints

Job description

Hotel: Clocktower Hotel (MANOS), Oxford Street, M60 7HA

A fantastic opportunity for Food & Beverage Team Leaderto join our funky team at The Refuge – Kimpton Clocktower on a Full-Time contract!

You will earn £13.37 per hour – equal to £27,809.60 salary, plus service charge

The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist – Kimpton Clocktower, we pride ourselves on delivering top‑norm service and unforgettable experiences to our guests.

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It’s not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans!

What’s in it for you as our Food & Beverage Team Leader:

• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!

As Food & Beverage Team Leader, you will oversee daily food and beverage operations, ensuring smooth service, high standards, and guest satisfaction. You will lead, train, and motivate the team, manage service delivery, handle guest interactions, and maintain operational efficiency. The role also involves ensuring compliance with health, safety, and hygiene standards, as well as inventory management and financial procedures.

To succeed as a Food & Beverage Team Leader you will need:

• To be passionate about delivering great service and great food and drinks
• Previous supervisory experience in bars or restaurants
• Experience with handling guests queries and complaints
• Train our amazing team to perform to our voco® standards while helping them develop
• Be yourself- bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count– you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as Food & Beverage Team Leader!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Who we are

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.