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Store Manager - Department Store
Job summary
A leading retail company in Derry/Londonderry seeks a Store Manager to oversee operations and lead a team. Ideal candidates will have extensive management experience in fast-paced retail and a background in premium fashion. The role focuses on achieving sales and customer service excellence, with competitive salary and bonus structures offered.
Benefits
Qualifications
- 3 years of management experience in fast-paced, high-volume retail.
- Ability to positively impact sales, payroll and stock loss.
- Proven record of developing talent and supporting performance management.
Responsibilities
- Build and lead a training and coaching team.
- Ensure compliance with safety and health standards.
- Control and deliver on store operations and KPIs.
Skills
FRASERS Londonderry, Northern Ireland, United Kingdom
Reporting to the Area Manager, you will have responsibility for your store and team within The Frasers Group. You will build a team that trains, coaches and progresses, support business initiatives, ensure positivity and pace, control and deliver across store operations, customer service, budget control, people and product, and take ownership of key areas to share responsibility with your team.
- Operations: promote store operations, deliver on KPIs, plan workload, delegate, ensure compliance, maintain a safe and healthy environment, train and coach, monitor task completion, meet deadlines.
- Controls: use reports to ensure wage controls, resolve issues, plan store schedules, handle payroll issues, maintain compliance, customer service and security standards, be accountable for controlling wages.
- Sales: understand business and customer expectations, motivate team for excellent experience, train on product features, support KPI tracking, analyse commerciality of key products, interpret merchandising guidelines.
- Development: identify internal talent, support performance management, identify performance issues, pursue self‑development, promote Frasers Group core values, coach team.
- Leadership and Management: inspire team, model behaviour, coach and motivate for success, build relationships to align goals.
- 3 years management experience in fast‑paced, high volume retail.
- Background in premium fashion beneficial.
- Ability to positively impact sales, payroll and stock loss.
- Proven record of developing talent.
- Work well under pressure and meet deadlines.
- Committed to supporting the area manager and achieving the highest store standards and customer service.
- Basic salary £41,789.00
- Weekly, Monthly & Quarterly Commercial Bonuses
- Stocktake Bonuses
- Commission‑led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Long Service awards
- Development courses with National Qualifications
- 28 Days Holiday
- 40% In‑store Uniform Discount
- Discounted Gym membership
- Group‑wide 20% Discount across all Frasers Group brands
Mid‑Senior level
Full‑time
Sales and Business Development
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.