People Operations Manager

Novaverse; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a People Operations Manager to lead their people strategy, focusing on recruitment and fostering a positive work culture. This position requires 3-5 years of experience in people operations, exceptional organizational and communication skills, and a hands-on approach to HR processes. The role offers opportunities for staff development and engagement in an exciting and collaborative environment.

Benefits

Pension contributions

Monthly team outings

Free gym memberships

Qualifications

• 3-5 years of proven people operations experience.
• Hands-on experience with recruiting and performance management.
• Understanding of US health benefit enrolment.

Responsibilities

• Lead people strategy to foster a positive work culture.
• Oversee the full cycle of recruitment and talent acquisition.
• Manage payroll and employee contracts.

Skills

People operations experience

Organizational skills

Communication skills

Recruiting experience

Performance management

Education

CIPD qualification or related HR qualification

Job description

People Operations Manager role at NOVAVERSE

We are a technology company focused on creating compelling digital products for architecture, design, and the unbuilt environment. Our projects span architectural visualization, interactive simulations, and creative media. We have studios in New York, London, and Barcelona.

Role

The People Operations Manager is responsible for leading people strategy to support our continued growth, fostering a positive work culture, and supporting day-to-day employee needs and HR processes. You’ll own core HR operations and partner and coach cross‑functionally with leadership, managers and employees to create a workplace where people thrive and ensure we are able to attract and retain top talent. Past experience in a creative agency is important for us to hit the ground running with this essential role.

Recruitment

• Oversee the full cycle of recruitment and talent acquisition strategy
• Ensure a structured, informative and positive candidate experience
• Develop and review job descriptions to keep them up to date and accurate
• Partner with hiring managers throughout the recruitment process to identify role requirements
• Produce exciting and engaging job adverts to attract the best talent
• Screen, prepare and schedule candidates and staff for interviews promptly
• Collaborate with hiring managers to develop interview frameworks, questions and appropriate feedback forms
• Build and maintain a candidate pipeline for future hires
• Source candidates through multiple channels including LinkedIn, adverts, social media, networking events, referrals and recruitment agencies where appropriate
• Build relationships with universities to engage new graduates for junior artist vacancies
• Prepare, offer and negotiate employment offers in conjunction with company structure/salary banding
• Analyse and implement change based on patterns of successful recruitment campaigns

Operations

• Process monthly payroll and update changes as necessary under leadership direction. Liaise with accountants regarding employee payroll, payslips and queries.
• Review employment contracts and policies with local employment law consultants and implement required changes
• Ensure new staff are inducted and welcomed into teams.
• Work with immigration lawyers to obtain visas/work permits.
• Answer US benefits questions and guide employees to further resources.
• Oversee day‑to‑day US benefits operations and align benefits strategy with our compensation philosophy (health, dental, vision, retirement plans, life/disability, wellness).<
• Implement and lead performance review cycles and feedback frameworks, continuously evolving the process to align with company goals and scaling the team. Coach managers through this process.
• Manage, review and improve staff benefits where possible.

Culture

• Recommend actions and insights based on top employee drivers.
• Serve as a point of contact for employee questions and issues, resolving them thoughtfully.
• Design and execute virtual and in‑person company‑sponsored events that energise our team – from retreats and offsites to casual meetups and monthly all‑hands.
• Build initiatives that keep remote employees engaged and connected – such as mentorship programs, interest‑based clubs, and friendly challenges.
• Launch creative ways to recognise great work, share stories, and spotlight team wins across the organisation.
• Ensure every team member feels seen, valued, and heard, no matter where they work from.

Qualifications

• Proven people operations experience of 3‑5 years.
• Exceptional organisational and communication skills.
• Hands‑on experience with recruiting, performance management and compensation.
• Understanding of US health benefit enrolment.
• Experience building a collaborative culture in a remote setting.
• Experienced in supporting line managers through change.
• Ability to maintain confidentiality and act with discretion and diplomacy.
• Self‑motivated and able to work autonomously or as part of a team.
• CIPD qualification or other related HR qualification desirable.

On Offer

• Pension contributions
• Monthly team outings
• Free gym memberships

This is a fantastic opportunity to gain a wealth of experience. In addition, we are committed to the training and nurturing of talent and staff development. Our studio is an exciting and collaborative space where we promote and encourage creative and innovative thinking.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources