Store Manager - Department Store

Frasers; Derry/Londonderry; On-site; GBP 42,000; Full time

Job summary

A leading retail company in Derry/Londonderry seeks a Store Manager to oversee operations and lead a team. Ideal candidates will have extensive management experience in fast-paced retail and a background in premium fashion. The role focuses on achieving sales and customer service excellence, with competitive salary and bonus structures offered.

Benefits

Basic salary £41,789.00

Weekly, Monthly & Quarterly Commercial Bonuses

Stocktake Bonuses

Commission-led bonuses

Development courses with National Qualifications

28 Days Holiday

40% In-store Uniform Discount

Discounted Gym membership

20% Discount across all Frasers Group brands

Qualifications

• 3 years of management experience in fast-paced, high-volume retail.
• Ability to positively impact sales, payroll and stock loss.
• Proven record of developing talent and supporting performance management.

Responsibilities

• Build and lead a training and coaching team.
• Ensure compliance with safety and health standards.
• Control and deliver on store operations and KPIs.

Skills

Management experience

Sales motivation

Coaching

Customer service

Compliance adherence

Job description

FRASERS Londonderry, Northern Ireland, United Kingdom

Store Manager - Department Store

Reporting to the Area Manager, you will have responsibility for your store and team within The Frasers Group. You will build a team that trains, coaches and progresses, support business initiatives, ensure positivity and pace, control and deliver across store operations, customer service, budget control, people and product, and take ownership of key areas to share responsibility with your team.

Key Result Areas and Competencies

• Operations: promote store operations, deliver on KPIs, plan workload, delegate, ensure compliance, maintain a safe and healthy environment, train and coach, monitor task completion, meet deadlines.
• Controls: use reports to ensure wage controls, resolve issues, plan store schedules, handle payroll issues, maintain compliance, customer service and security standards, be accountable for controlling wages.
• Sales: understand business and customer expectations, motivate team for excellent experience, train on product features, support KPI tracking, analyse commerciality of key products, interpret merchandising guidelines.
• Development: identify internal talent, support performance management, identify performance issues, pursue self‑development, promote Frasers Group core values, coach team.
• Leadership and Management: inspire team, model behaviour, coach and motivate for success, build relationships to align goals.

Qualifications

• 3 years management experience in fast‑paced, high volume retail.
• Background in premium fashion beneficial.
• Ability to positively impact sales, payroll and stock loss.
• Proven record of developing talent.
• Work well under pressure and meet deadlines.
• Committed to supporting the area manager and achieving the highest store standards and customer service.

Compensation and Benefits

• Basic salary £41,789.00
• Weekly, Monthly & Quarterly Commercial Bonuses
• Stocktake Bonuses
• Commission‑led bonuses across a wide range of products
• Monthly Group Rewards and Recognition
• Long Service awards
• Development courses with National Qualifications
• 28 Days Holiday
• 40% In‑store Uniform Discount
• Discounted Gym membership
• Group‑wide 20% Discount across all Frasers Group brands

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development