1,495

Customer Support jobs in United Kingdom

Midnight Customer Support Team Lead – Cardiff

Applied Intuition Inc.

Cardiff
Hybrid
GBP 35,000 - 45,000
30+ days ago
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Planning Validation Assistant – Hybrid (Entry Level)

Seemp

Sevenoaks
Hybrid
GBP 30,000 - 33,000
30+ days ago

Global Head of Customer Support — AI-Driven Leader

RELX Group plc

City of London
On-site
GBP 80,000 - 120,000
30+ days ago

Head of UK Customer Support & Insights (Hybrid)

LeoVegas Group

United Kingdom
Hybrid
GBP 70,000 - 90,000
30+ days ago

Warehouse Technician - Events and Exhibition AV and Technical

Disrupt Talent Ltd.

Tewkesbury
On-site
GBP 25,000 - 35,000
30+ days ago
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Business Admin Apprentice — Path to Certification & Progression

Aalco Metals Limited

Leeds
On-site
GBP 10,000 - 15,000
30+ days ago

Customer Support & Admin Specialist: Quick Response & Quotes

Toyota Material Handling Group

Warrington
On-site
GBP 22,000 - 30,000
30+ days ago

Product Marketing Lead – Self-Service SaaS

TransPerfect

City of London
Remote
GBP 70,000 - 90,000
30+ days ago
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Global SaaS Support Specialist

AnaVation LLC

City of London
On-site
GBP 25,000 - 35,000
30+ days ago

Software Test Analyst - Chorley

ESG Global Ltd

United Kingdom
On-site
GBP 30,000 - 40,000
30+ days ago

IT Service Desk Technician

Amvia Ltd

Sheffield
On-site
GBP 25,000 - 30,000
30+ days ago

2026 Business Apprentice - Glasgow

Apprenticeships

Glasgow
On-site
GBP 40,000 - 60,000
30+ days ago

Machinery Master Technician: Field & Workshop Expert

Carrs Billington Agriculture Ltd.

United Kingdom
On-site
GBP 60,000 - 80,000
30+ days ago

Private Medical Claims Advisor - Flexible Hours & Perks

Political, International and Development Studies Student Association

Sheffield
Hybrid
GBP 60,000 - 80,000
30+ days ago

Remote Customer Success Manager - Equity & Flexible Hours

Applied Intuition Inc.

City of London
Hybrid
GBP 40,000 - 50,000
30+ days ago

Bilingual Crypto Customer Success Specialist (EN/CN)

BNBChain Labs Tech Limited

United Kingdom
Remote
GBP 37,000 - 54,000
30+ days ago

Software Engineer III

Cirium

Southampton
On-site
GBP 50,000 - 70,000
30+ days ago

German Speakers -Customer Service/Claims (entry level) Cape Town

Collinson Group

London
On-site
GBP 60,000 - 80,000
30+ days ago

Product Marketing Manager

ParentPay Limited

City of London
On-site
GBP 50,000 - 70,000
30+ days ago

Field Support Engineer (UK&I)

Medevolve Ltd

United Kingdom
On-site
GBP 35,000 - 45,000
30+ days ago

Aftersales Account Manager

Manpower

Lutterworth
On-site
GBP 60,000 - 80,000
30+ days ago

Junior Remediation Officer

Trinity Estates

Hemel Hempstead
On-site
GBP 25,000 - 35,000
30+ days ago

Enterprise Account Executive, Europe

Methodfi

City of London
On-site
GBP 80,000 - 100,000
30+ days ago

Manager, Software Engineering, Octopart

Gcaaltium

United Kingdom
On-site
GBP 80,000 - 100,000
30+ days ago

Renewals Coordinator UK, Theale (Reading)

Applied Intuition Inc.

Theale
Hybrid
GBP 30,000 - 45,000
30+ days ago

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Midnight Customer Support Team Lead – Cardiff
Applied Intuition Inc.
Cardiff
Hybrid
GBP 35,000 - 45,000
Full time
30+ days ago

Job summary

A fintech company in Cardiff is looking for a Team Lead for its Customer Support team. You will lead a team of approximately 10 agents to ensure exceptional customer service and team engagement. The role involves working shift patterns to support global customers, emphasizing leadership, coaching, and operational efficiency. Enjoy perks like private healthcare and a vibrant office environment, plus opportunities for career growth.

Benefits

Private Healthcare
Worldwide travel insurance
Anniversary Rewards
Salary Sacrifice Pension Scheme
Annual Learning Budget
Enhanced Parental Leave
Season Ticket Loan
Free therapy sessions
Free drinks and snacks

Qualifications

  • Proven experience in a contact center environment.
  • Strong leadership and coaching abilities.
  • Ability to manage and motivate a diverse team.

Responsibilities

  • Drive performance and engagement within the team.
  • Support customer support manager in departmental changes.
  • Ensure exceptional customer service delivery.

Skills

Contact centre experience
Team development
Attention to detail
Data analysis
Growth mindset
Constructive feedback
Results-oriented
Experience in unsociable hours
Job description
A fintech company in Cardiff is looking for a Team Lead for its Customer Support team. You will lead a team of approximately 10 agents to ensure exceptional customer service and team engagement. The role involves working shift patterns to support global customers, emphasizing leadership, coaching, and operational efficiency. Enjoy perks like private healthcare and a vibrant office environment, plus opportunities for career growth.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.