Private Medical Claims Advisor - Flexible Hours & Perks

Political, International and Development Studies Student Association; Sheffield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A private medical insurance provider in Sheffield is seeking a Claims Assessor to provide exceptional customer support in the health claims journey. Candidates should possess excellent communication skills and empathy, with a strong emphasis on detail and customer loyalty. The role offers a full-time contract, with flexible hours, a bonus opportunity, and various benefits including generous holidays and private medical support.

Benefits

Bonus opportunity - 6% of annual salary

Generous pension scheme - Aviva contributions

25 days holiday plus bank holidays

Private Medical Benefit

Up to 40% discount on Aviva products

Brilliantly supportive policies including parental leave

Flexible benefits such as cycle to work

Paid volunteering days

Qualifications

• Previous experience in a customer service-related role is preferred.
• Ability to support customers during their claim journey.

Responsibilities

• Answer inbound calls to support customers through their health claims.
• Guide customers in obtaining specialist private treatment.

Skills

Excellent communication skills

Empathy

Fact-finding ability

Meticulous and detail oriented

Knowledge of insurance products

Job description

A private medical insurance provider in Sheffield is seeking a Claims Assessor to provide exceptional customer support in the health claims journey. Candidates should possess excellent communication skills and empathy, with a strong emphasis on detail and customer loyalty. The role offers a full-time contract, with flexible hours, a bonus opportunity, and various benefits including generous holidays and private medical support.