Customer Service Representative jobs in United Kingdom

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Learn more at envoy.com

We are looking for an Account Executive who can drive software growth and evangelize our mission to every workplace in the world. As a member of the Account Executive team, you will actively target, prospect, source, and close software deals in our SMB customer segment (up to 500 employees). This role will be part of the Sales team where our goal is to be the most innovative, efficient, and effective GTM team the workplace industry has ever seen. Envoy is a rapidly expanding business, and there are many opportunities for career progression and advancement.

This is an onsite position that requires at least 4 days a week (Monday - Thursday) in our London office.

• Spearhead the growth & adoption of Envoy software by overachieving quarterly quotas.

• Manage the full sales cycle (sometimes from source to close), ensuring that our customers can achieve their goals through the deployment of Envoy software.

• Generate at least 50% of your own pipeline through outbound strategies to customers and net new logos.

• Provide clear visibility on revenue performance by proactively managing a pipeline of opportunities and monthly forecasts (SFDC experience preferred).

• Maintain up-to-date knowledge of our product suite and internal GTM processes.

• Customize & deliver product demonstrations with a keen focus on your customer’s unique needs and challenges.

• Work with Marketing, Product, Growth, Finance, Deal Desk and Customer Success to create great customer experiences.

• Engage in team and sales org development and mentoring.

• 1-3+ years SaaS B2B closing experience.

• Experience cold calling and generating your own opportunities

• Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales (including over attainment against quota).

• Experience selling across an entire organizations as well as C-Level Executives; experience with Procurement, IT/Security & legal teams is a plus.

• Excelled at developing relationships with and becoming a trusted resource for prospective customers.

• Experience self-sourcing deals in a target ICP and driving those to close.

• Experience proactively working with a BDR team to drive mutual success.

• Experience selling/managing pipelines with both transactional deals as well as larger strategic deals.

• Bachelor's degree or relevant experience.

• An exceptional writer and spoken communicator.

• Highly organized & autonomous, a true self-starter.

• Comfortable and energized operating in a fast moving, changing organization.

  Confident in conducting your own product demos and being able to answer questions to help drive the client evaluation forward.

• Passionate about our product and the workplace or commercial real estate industry and working hard to build strategic partnerships.

• Excited about new logo prospecting and self-sourcing deals.

• Capable of having conversations with potential buyers centered around business value and the value of solving their business challenges through technology .

• Consultative, intellectually curious and ambitious.

• Enthusiastic about learning and growing at Envoy.

• A high degree of trust in your ideas and execution.

• An opportunity to partner and collaborate with other talented people.

• An inclusive community where you feel welcomed and cared for as a person.

• The ability to make an immediate impact helping customers create a great workplace experience.

• Support for your personal and professional growth.

If you have any questions related to compensation, please contact Recruiting after submitting your application.

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By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.