Customer Service Representative jobs in United Kingdom
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Sales Advisor - 25 hours per week - Banbury
Job summary
A leading retail company is seeking an enthusiastic Sales Advisor to enhance customer experiences in their Banbury store. The ideal candidate will provide exceptional service, support stock management, and maintain high visual merchandising standards. Passion for fashion and strong customer service skills are essential for this role. Flexible working hours are necessary, including evenings and weekends. This position is perfect for someone keen on trends and retail, aiming to drive sales and customer satisfaction.
Qualifications
- Experience in a retail or concession environment preferred.
- Strong customer service skills with a proactive approach.
- Ability to work in a fast-paced setting.
Responsibilities
- Provide exceptional customer service and assistance to shoppers.
- Support stock management and ensure product availability.
- Maintain high visual merchandising standards.
Skills
We are looking for an enthusiastic and customer-focused Sales Advisor to join our team. This role is essential in delivering an exceptional shopping experience, maintaining high store standards, and driving sales. The ideal candidate will be passionate about fashion and retail, with a keen eye for trends and excellent customer service skills.
- Provide exceptional customer service by assisting shoppers, offering product advice, and creating a welcoming atmosphere.
- Support stock management, including replenishment, inventory checks, and ensuring product availability.
- Maintain high visual merchandising standards, ensuring displays are attractive and aligned with brand guidelines.
- Assist with concession setup and maintenance, ensuring the space remains organised and appealing.
- Work collaboratively with the team to meet sales targets and deliver an outstanding shopping experience.
- Handle customer inquiries, resolve issues effectively, and enhance overall satisfaction.
- Previous experience in a retail or concession environment (preferred).
- Strong customer service skills with a proactive and positive approach.
- A passion for fashion and an understanding of current trends (preferred).
- Ability to work efficiently in a fast-paced setting.
- Strong communication and teamwork skills.
- Willingness to work flexible hours, including evenings, weekends, bank holidays, peak trading hours and event days.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.