Customer Service Manager jobs in United Kingdom
Remote Services Team Lead - Women’s Pathway
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Remote Services Team Lead - Women’s Pathway
Job summary
A leading support organization is seeking a Services Team Leader for the Women’s Pathway Programme to support women affected by gambling harm. This role involves leading interventions, case management, and developing digital support tools. You will collaborate with various sectors to enhance service delivery. The position offers a salary of £35,199, with additional benefits such as a pension scheme, generous leave, and sick pay. Remote working is possible with occasional attendance at the London office.
Benefits
Qualifications
- Demonstrable experience of case management supervision for clients.
- Confident in identifying service improvement opportunities.
- Experience working with diverse groups and stakeholders.
Responsibilities
- Plan the set up and launch of support interventions.
- Provide line management and case supervision.
- Coordinate development of new support for women.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.