Team Leader (Welwyn Garden City)

Ivolve Group; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social care provider is seeking a passionate team leader in Welwyn Garden City to oversee social care operations. You will coordinate a team to ensure high care standards for adults with various needs, aiming to empower and enrich their lives. The role requires leadership, emotional intelligence, and flexibility in managing evolving situations. Ideal candidates will have a Level 2 Diploma in Care and supervisory experience. Attractive perks include flexible hours and development opportunities.

Benefits

5.6 weeks annual leave

Pension

Birthday off with pay

£300 refer a friend scheme

Qualifications

• Coordinating and supervising a team or shift.
• Awareness of needs (learning disability, mental health).
• Understanding of positive behaviour support.

Responsibilities

• Lead social care operations for a team.
• Ensure the highest standards of care and support.
• Empower people to lead fulfilled lives.

Skills

Level 2 Diploma in Care

Experience of coordinating a team

Good emotional intelligence

Strong organisational skills

Knowledge of regulatory requirements

Education

Level 3 Diploma in Adult Care

Job description

Location: Welwyn Garden City, Hertfordshire, AL7 4EX

Shifts:Full-time 42 hours perweek(Monday to Sunday on a rota basis with alternating weekends 7am - 7pm with flexibility)

PayRate:£13.50 per hour

Please note we do not provide sponsorship.

About Us

We’re one of the largest adult social care providers in the UK today – and we plan to keep growing and benefiting more lives.

Our support is dynamic, person-centred and fulfilling, so people can enjoy a flourishing life. We deliver care and support with energy, passion and positivity.

Through our Residential, Supported Living and Complex Care services, we support people’s interests and inspire new ones. We do this through a mix of bigger planned activities and smaller everyday goals and tasks. We really understand each individual, so we create a person-centred plan to help them Strive every day.

We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.

Our Values

Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.

Our colleagues are passionate, kind and resilient and they go the extra mile for the people we support and each other. We have this expectation of all of our colleagues. As a leader, you’ll embody our values in action and inspire and motivate your teams them to do the same.

Role Overview

As a passionate team leader you will lead our social care operations for a team within one of our homes or groups of supported living services.

Reporting to the Service Manager, you will be responsible for ensuring the highest standards of care, support and culture, team co-ordination and compliance (with company and regulatory requirements).

You’ll support adults with lots of different needs such as learning disabilities, autism ABI and mental health, helping them to flourish in a place they call home. You’ll both empower the people we support to be ambitious and live fulfilled lives and will be a leader of one of our teams, inspiring them to deliver care and support with energy, passion and positivity.

We operate our business to the ‘power of 3’ – Quality, People, Healthy Finances. These three key areas fuel and support each other and our overall performance – we focus on them equally and work in partnership with our expert functions to deliver on key outcomes.

Quality

You’ll ensure the people we support have great experiences and outcomes through leading practice and driving quality experiences through highly effective governance.

People

You’ll lead practice and complete delegated management tasks to ensure our colleagues are supported and developed to deliver great care and support.

Healthy Finances

You’ll coordinate the team and resources to ensure efficiency.

Key Skills and Experience

Essential

• Level 2 Diploma in Care qualification / Adult Care Worker Level 2 Apprenticeship (or working towards)
• Experience of coordinating / supervising a team or shift.
• Awareness or understandings of people’s needs (who may have a learning disability, mental health condition or ABI).
• Understanding of positive behaviour support, proactive health measures and the CIW / CQC framework.
• Good emotional intelligence.
• Resilience when dealing with challenging or difficult situations.
• Strong organisational / time management skills.
• Strong rota / skills planning.
• Good experience of using IT systems.
• Knowledge of regulatory and legislative requirements in social care.
• Honesty, reliability, trustworthiness and a passion to lead by example and make a difference.
• Satisfactory Police Check and check against the ISA List (where applicable).

Desirable

• Level 3 Diploma in Adult Care / Team Leading / Lead Adult Care Worker Level 3 Apprenticeship
• Previous experience of using electronic care planning / rostering software
• Coaching and mentoring skills
• Budget management skills

Our Support

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!

In addition, we also offer the following:

• Industry-leading recognition
• Social, financial and emotional wellbeing
• Training and development to reach your potential

If you’re ready for a job that can truly make a difference and you’re up for a challenge, then this is the role for you!

WELWSP