Customer Service jobs in United Kingdom
Retail Customer Service Assistant
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Assistant Store Manager
Job summary
A leading retail company in Dundee is looking for an Assistant Store Manager to lead a team, ensure safety compliance, and deliver excellent customer service. Candidates should possess strong leadership skills and retail experience. This full-time position offers competitive pay rates and various employee benefits including a management bonus and flexible hours.
Benefits
Qualifications
- Strong leadership or retail experience.
- Ability to support and energize a team.
- Commitment to safety and customer service.
Responsibilities
- Ensure safety compliance in store operations.
- Deliver excellent customer service.
- Support the management and development of the team.
Skills
Dundee, Scotland, United Kingdom
Full-time
Mid-Senior level
Sales and Business Development
Retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
- As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
Simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.