Clinic Manager

Therapieclinic; City of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Aesthetic Medical Clinic in the City of London is seeking a talented Clinic Manager to lead and inspire a team, driving sales while ensuring top-tier client experiences. You will be responsible for maintaining high standards in treatments and customer service. The role offers opportunities for career progression and attractive benefits.

Benefits

Uncapped Earnings

Free laser hair removal

Spouse and family discounts

10% off Thérapie Fertility & Optilase treatments

One free treatment cycle of IVF after 2 years

Free laser eye surgery after 2 years

Discounts on leading skin brands & treatments

Career progression & management training

Full week of paid training

Extra day off on your landmark birthday

Extra annual leave days after 2 years

Confidential support services

Qualifications

• Proven experience in operations with a focus on driving sales.
• Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service at all times.
• Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.

Responsibilities

• Weekly 1-2-1 meetings with team members.
• Completing weekly reporting across operations and commercial targets.
• Employee relations including probation management, disciplinary and grievance management.
• Staff Rostering/Annual Leave management.
• Ad Hoc duties as required.

Skills

Management or Supervision Experience

Organisation and attention to detail skills

Customer Service experience

Job description

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Brand New St Albans Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.

Key Responsibilities

• Proven experience in operations with a focus on driving sales.
• Customers are at the forefront of everything we do, ensuring all team members deliver a 5‑star service and all times.
• Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
• Weekly 1‑2‑1 meetings with team members.
• Completing weekly reporting across operations and commercial targets.
• Employee relations including probation management, disciplinary and grievance management.
• Staff Rostering/Annual Leave management.
• Ad Hoc duties as required.

Qualifications and Skills

• Management or Supervision Experience.
• Organisation and attention to detail skills.
• Customer Service experience.

Benefits

• Uncapped Earnings: Unlimited commission structure, the sky’s the limit.
• Treat Yourself: Free laser hair removal, Free EmSella and generous discounts on skin, AWI and body treatments.
• Share the Love: Spouse and family discounts.
• Sisterly Love: 10% off Thérapie Fertility & Optilase treatments.
• Thérapie Fertility: One free treatment cycle of IVF/ICSI/RIVF after 2 years of employment.
• Optilase Eye Clinic: Free laser eye surgery after 2 years of employment.
• Skin Royalty: Discounts on leading skin brands & treatments (Murad, Skin Theory).
• Career Pathways: Career progression & management training – promoting from within.
• Knowledge Oasis: Full week of paid training in our academy.
• Big Birthday Bash Leave: Extra day off on your landmark birthday.
• Longevity Bonus: Extra annual leave days after 2 years of dedicated service.
• Employee Assistance Scheme: Confidential support services for personal and professional well‑being.

Application Process

1. Explore Opportunities: Start by finding the role that excites you.
2. Submit Your Application: Apply by uploading your CV.
3. Application Review: Talent Acquisition Partners will carefully review your application.
4. Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
5. Interview Stage: Complete the interview process with our team.
6. Offer & Onboarding: If successful, you’ll receive your offer along with onboarding details.
7. Begin Your Journey: Attend our state‑of‑the‑art training facility to kickstart your career with us.