Sales Associate London

Ermanno Scervino; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fashion retailer in the City of London is seeking an experienced Sales Associate. The role involves achieving sales goals, providing exceptional customer service, and maintaining brand standards. Ideal candidates will have luxury fashion sales experience, excellent relationship-building skills, and the flexibility to work various schedules.

Qualifications

• Luxury fashion sales experience.

Responsibilities

• Achieve monthly and seasonal individual and store sales goals.
• Perform a sales ritual in line with brand policy.
• Organize your own work to achieve sales objectives.
• Keep tabs on products and capture customer data.
• Ensure customers are informed of new collections.
• Contribute to upholding the visual display of products.
• Take an active role in inventory.
• Coordinate with coworkers to maintain brand atmosphere.
• Gather feedback from customers on the collection.

Skills

Ability to build relationships with customers and colleagues

Strong organization

High flexibility and ability to adapt to different customers

Ability to discuss with clients showing passion for fashion products

Work as a team player

Ability to work with a flexible schedule

Other language speaking is a plus

Job description

The Sales Associate is responsible for escorting the customer through the sales ritual, upholding the brand characteristics while exhibiting impeccable professionalism and knowledge of the product.

Responsibilities

• Achieve monthly and seasonal individual and store sales goals assigned by the Store Manager and by the Company
• Perform a sales ritual in line with brand policy: helping customers choose products that best suit their needs and desires, and ensuring the highest level of Customer Service and quality of sales
• Organize your own work in order to achieve sales objectives and observe timelines
• Keep constant tabs on products present in the store and their prices, capture customer data according to the CRM
• Ensure that customers are informed of the arrival of new collections and special events
• Contribute to upholding the visual display of all products in accordance with brand visual standards
• Take an active role in inventory. Participate in goods receiving and ensure quality control
• Be aware of the sales plan and coordinate constantly with coworkers in order to guarantee an atmosphere that is in keeping with the brand image
• Gather feedback from customers on the collection and communicate it to the Store Manager

Qualifications

Luxury fashion sales experience

Required Skills

• Ability to build relationships with customers and colleagues
• Strong organization
• High flexibility and ability to adapt to different customers
• Ability to discuss with clients showing passion for fashion products
• Work as a team player with colleagues to contribute to a positive working environment
• Ability to work with a flexible schedule
• Other language speaking is a plus

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Customer Service

Industries

• Retail Apparel and Fashion, Retail Luxury Goods and Jewelry