Customer Service Assistant jobs in United Kingdom

• Competitive salary and company car/car allowance scheme & commission.
• Paid holidays and sick pay
• Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
• Extensive product and on the job/cross training opportunities with outstanding resources available
• Encouraging and collaborative team environment
• Career development through various career ladders including Customer Service
• Dedication to safety through our Zero Harm policy
• Access to business resource groups
• Training on our company values
• IT equipment to complete all jobs

Reporting to the Sales Director, the Account Manager will be responsible for supporting the sales, BD, marketing and PR communications for the company and developing clear growth strategies within customer account. The Account Manager will drive business performance and growth within the account.

• Prepare and present sales reports detailing sales, potential sales and areas of proposed client base expansion
• Review and analyse sales performance against plans to determine effectiveness
• Monitor, prepare and report on marketing communications and sales activity
• Manage and give direction to the marketing and sales departments/teams
• Coordinate sales and marketing campaigns and initiatives to achieve business objectives
• Direct staff, training and performance evaluations to develop and control sales and marketing programmesMeet with key clients to ensure relationships are maintained and developedIdentify and understand client’s business needs and objectives to develop marketing and sales campaignsCoordinate liaison between sales and other departmentsDevelop and manage marketing/sales budgetsMaintain effective internal marketing communicationsCompany Director duties, as required, in consultation with the Board of Directors

• A proven track record in sales
• Ability to develop, manage and implement strategy and plans for the company
• Excellent written and interpersonal communication skills
• Knowledge and application of a wide range of marketing and sales techniques and concepts
• Enthusiastic and creative
• Strategic planning skills
• Strong organisational skills
• Strong motivation, leadership and team management skills
• Analytic ability
• Experience within the security industry ideally within the utilities space

If yes, then we'd love to hear from you!

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• Remote: #LI-Hybrid