Aftersales Manager — Lead Service & Parts Growth (OTE £65k)

Listers Group; Coventry; On-site; GBP 65,000; Full time

Job summary

A leading UK motor retailer is seeking an Aftersales Manager for their Coventry dealership. The role involves managing the workshop and service teams to ensure exceptional customer service and achieving sales targets. Ideal candidates will have experience in a related position with strong management skills and a passion for the brand. The offer includes benefits such as 33 days holiday, a company pension, and training opportunities.

Benefits

33 days holiday including bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Qualifications

• Experience as a Senior Service Advisor, Service Manager, Parts Manager, or Aftersales Manager.
• Demonstrable track record of outstanding results and customer satisfaction.
• Strong leadership and management skills.

Responsibilities

• Manage and develop workshop, service, and parts department staff.
• Plan and deliver sales targets.
• Ensure high customer service experience.
• Drive business performance through budget management.

Skills

Management skills

Customer satisfaction

Sales planning

Team development

Job description

A leading UK motor retailer is seeking an Aftersales Manager for their Coventry dealership. The role involves managing the workshop and service teams to ensure exceptional customer service and achieving sales targets. Ideal candidates will have experience in a related position with strong management skills and a passion for the brand. The offer includes benefits such as 33 days holiday, a company pension, and training opportunities.