Customer Care Assistant jobs in United Kingdom
Helpdesk Customer Service Rep – Flexible/Remote
VINCI Facilities Limited
Customer Services Representative
VINCI Facilities Limited
Retail Customer Service Associate — Sports & Promotions
Betfred Group
Trauma Anaesthesia — Senior Clinical Fellow (Remote/Full-Time)
Cambridge University Hospitals
Senior Clinical Fellow in Anaesthesia (Trauma)
Cambridge University Hospitals
Discover more opportunities than anywhere else. Find more jobs nowTransplant Anaesthesia Senior Clinical Fellow
Cambridge University Hospitals
Senior Clinical Fellow in Anaesthetics (Transplant)
Cambridge University Hospitals
Part-Time Practice Nurse: Wound Care & Injections
Nhsscotland
Connect with headhunters to apply for similar jobsSupport Worker – Homecare in Colchester
Nurslink Ltd
Compassionate Home Care Worker — Caernarfon (20 hrs)
Llyw
Dream Role: Home Care Worker – 30h/w (Dyffryn Nantlle)
Llyw
Compassionate Home Care Worker (20h) – Flexible Shifts
Llyw
Empowering Home Care Worker - Bangor Area (30h)
Llyw
School Facilities Caretaker - Evenings & Weekends
Midnight Mixtape
Host and Catering Assistant
Spire Healthcare Group
Guest Experience Host – Fast-Paced Food Service
McDonald's
Guest Experience Host – Fast-Paced Food Service
McDonald's
Helpdesk Customer Service Rep – Flexible/Remote
Job summary
A Facilities Management provider in Manchester is seeking a Customer Services Representative to join their Helpdesk team. This full-time role involves being the primary contact for clients reporting maintenance and repair issues across multiple sites. The ideal candidate will have proven customer service experience and strong communication skills. The position offers additional training, 26 days holiday plus bank holidays, and a generous pension contribution. Join a team committed to providing excellent service and enhancing the customer experience.
Benefits
Qualifications
- Proven experience in a customer service role.
- Exceptional written and verbal communication skills essential.
- Ability to maintain attention to detail in a fast-paced environment.
- Confident with IT systems for logging and tracking requests.
Responsibilities
- Serve as the first point of contact for customer issues via phone and email.
- Log and track maintenance and repair requests accurately.
- Coordinate repairs with internal teams and external contractors.
- Provide customers with regular updates on their requests.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.