Customer Care Advisor jobs in United Kingdom

We are excited to offer a fantastic opportunity for a Permanent Commercial Manager. This role will be remote with occasional travel across the North East, North West, Yorkshire & Humberside.

Join our vibrant, inclusive community in Commercial teamworking on MOJ (Ministry of Justice) FacilitiesManagement / delivering critical services for Ministry of Justice that make a real positive impact across the UK.

Amey Complex Facilities is the leading organisation in Facilities and Estate Management. We look after thousands of assets on behalf of the client in secure environments. We transform the way our clients live, work and travel. We ensure clients optimise their assets through data analytics and intelligent management to maximise performance, minimise cost and manage risk.

The Commercial Manager role within our Commercial Division is looking after the planned maintenance and reactive maintenance prisons contracts - around 30 sites with a value of £40m. This is typically low value, high volume jobs.

• Implementing commercial processes to ensure contractual entitlement is realised
• Implement Group commercial processes for cost capture, valuation, procurement and reporting
• Management of Subcontractor accounts in line with agreed subcontract
• Prepare commercial reports including Cost Value Reconciliations and cash flows
• Establish agreed benchmarks and KPIs for the Contract

• Experience in a similar role
• Excellent time management and organisational skills
• Strong commercial and finance acumen

Ideally you will be qualified with a relevant degree (RICS accredited or equivalent) with experience in Quantity Surveying at a senior level.

In addition to this, it would be desirable if you had experience in using SAP to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed.

We welcome applications from a diverse range of candidates.

If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you.

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth: Shine in your career with advancement opportunities to roles like Senior Commercial Manager
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible working - We offer a range of flexible working practices, including hybrid, and flexible working patterns. With our network of offices across the UK, we are open to discussing working options that match your needs, with the flexibility to change how you work as your life evolves
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

amey.co.uk/careers

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***