Assistant Customer Service jobs in United Kingdom

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

Hightouch is looking for a Mid-Market Account Executive (AE) to join our rapidly growing team. We’re a small team and looking for someone with at least 2 years of Corporate or Mid-Market Sales experience. We are looking for a self-starter with a passion for solving problems and delighting their customers. Within our Mid-Market segment, you will be working with a wide range of companies and have the opportunity to work on strategic, complex deals. Our deals are varied and give you an opportunity to sell to many different personas, industries and use-cases. You will learn value selling skills that will allow you to grow your career into any direction you want.

The right candidate is someone who has a proven track record of success and is looking to further their career with a fast-growing startup. The ideal person will be both coachable, have a strong work ethic and entrepreneurial spirit.

• 2+ years in a full cycle sales role, but we care less about "years of experience" and more about the impact and results of your work
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility.
• Excellent verbal and written communication skills.
• Ability to adapt to an ever-changing work environment
• Thorough understanding of the technology industry and its players
• Based in London
• German Speaking

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. We focus on impact and potential for growth more than years of experience. The salary range for this position is 200,000 USD OTE (50/50 split) which is location-independent in accordance with our remote-first policy.

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