Assistant Customer Service jobs in United Kingdom

Sales Account Manager

A little bit about us…

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We’re constantly innovating to offer new solutions that satisfy our consumers, drive ROI for our clients, and create an empowering workplace for our employees.

Life at Pion Where People Thrive

At Pion, we’re driven by big ideas and bold thinkers.

Our purpose is clear We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out our SHARP values to find out more about our culture.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

Need any adjustments to support you with your application? Just drop us an email at talent@wearepion.com.

About the role.

Thanks to our success, we’re looking for a Sales Account Manager to join our ambitious, high-performing team.

In this role, you’ll manage a high number of existing accounts from a mix of industries (think retail, health, beauty, travel & tech etc!).

You’ll be the go-to for clients, ensuring they get maximum value from our solutions while spotting opportunities to grow and strengthen relationships.

Responsibilities include

• Manage and Grow a High-Volume Account Portfolio:Own a broad portfolio of existing accounts, building efficient and trusted relationships at scale.
• Drive Commercial Success:Focus on renewals, and proactively identify upsell and cross-sell opportunities to support revenue growth across your book of business. Using renewals to make recommendations on actionable optimisations.
• Proposal & Campaign Support:Develop proposals and campaign recommendations that address client needs and objectives.
• CRM & Pipeline Management:Keep your pipeline up to date, ensuring accurate forecasting and activity tracking within our CRM system.
• Internal Stakeholder Coordination:Collaborate with cross-functional teams to ensure smooth execution and alignment on accounts

A little bit about you.

We’d really like to hear from you, if you have

• Managed a high number of existing accounts with strong organisational skills.
• Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations.
• Strong pipeline management experience.
• Results-driven, with experience working towards and exceeding revenue targets.

Life at Pion.

Let’s take a look at a few things that make Pion an amazing place to work…

Competitive salary.

30 days annual leave, plus bank holidays.

Accredited 'Great Place To Work’ company in three categories.

Commitment to personal development and career growth, coaching workshops and progression plans.

Remote-first working environment.Meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.

Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).

️ Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.

️ Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!

£200 work from home set up allowance to put towards your at-home working space.

Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants, we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion’s' use of your personal information.

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