Team Manager jobs in United Kingdom

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Our vision – we are building the world’s most admired and compelling brand ecosystem.

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences.

We fear less and do more. Our people are forward thinkers who operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, with unrivalled experience. To make the most of it you need to live and breathe our principles:

• Think without limits – Think fast, think fearlessly, and take the team with you
• Own it and back yourself – Own the basics, own your role and own the results
• Be relevant – Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Role: Supervisor

Key responsibilities will include:

• Direct line management and coaching of Warehouse Operatives / Trainee Supervisors, including 1:1 discussions to review performance against expectations and setting SMART goals when performance is not met in any key functional area.
• Collaborating with the Section Manager to monitor delivery to plan and identify areas for shift improvements.
• Drive performance on key metrics to ensure an efficient warehouse operation that fulfils customer web and store demand on time and in full.
• Maintain high standards of safety on site, working with the Safety team to ensure adherence to safety routines and procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits).
• Review weekly labour plan to ensure adequate cover; share feedback with the Section Manager and highlight issues.
• Provide detail when targets are not met and create plans to bridge gaps.
• Partner with other key stakeholders to ensure all strategic activity is on track and supported.
• Support the successful implementation of culture change and turnover reduction.

• Experience in Warehousing, Logistics or Supply Chain
• High potential for people and change management
• Good systems skills
• Customer-focused approach to operational management
• Resilient, flexible and approachable
• Problem solving ability in a fast-paced business

• Reward, Recognition and Opportunities
• Frasers Champion – peer-nominated recognition with monetary reward for those who embody our principles
• Frasers Festival – company-wide celebration with a mega brand village, guest speakers, entertainment and activities
• CEO Sessions – quarterly sessions with the CEO and leadership team
• Retail Reconnect – two days per year in a store or warehouse to understand frontline work and impact
• Employee Welfare
• Frasers Fit – wellbeing program with free gym classes and discounted memberships
• Retail Trust – free access to mental health and wellbeing support

What’s next? – Our Recruitment Team will review applications. Shortlisted candidates may be asked to confirm key details before a first stage interview focused on culture and values, followed by further stages that are more technically focused and may include a presentation or task.

• Entry level

• Full-time

• Warehousing and Storage

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