Team Supervisor

Lester Aldridge LLP; Bournemouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading legal firm in Bournemouth is seeking a proactive Team Supervisor for its Litigation & Recoveries team. This role entails overseeing a small team, managing workflows, and providing support to ensure client service excellence. Ideal candidates should have strong organisational and communication skills. Competitive salary and benefits package offered, including additional leave for special occasions.

Benefits

22 days’ annual leave plus bank holidays

Additional leave for your birthday and Christmas Eve

Perkbox discounts

Career development opportunities

Qualifications

• A flexible and proactive approach with excellent attention to detail.
• Strong organisational and time management skills.
• Confidence to manage team performance.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervising daily tasks and schedules for the team.
• Providing constructive feedback and guidance.
• Acting as a mentor and supporting staff development.
• Assisting with legal case progression.

Skills

Organisational skills

Communication skills

Time management

Team management

Job description

We’re looking for a proactive and motivated Team Supervisor to join our fast-growing Litigation & Recoveries team in Bournemouth. This is an exciting opportunity to take on a leadership role in a busy team specialising in asset and motor finance recoveries and collections , helping to drive performance, support team development, and ensure client service excellence.

About the Role

As a Team Supervisor, you will work closely with the Team Leader to oversee a team of 6, ensuring efficient workflow management and a high standard of case handling. Your key responsibilities will include:

Supervising daily tasks and schedules, maintaining oversight of team productivity and workflow.

Providing constructive feedback, guidance, and support to help team members meet performance and compliance standards.

Acting as a mentor within the team, motivating and supporting staff development.

Assisting with legal case progression, including drafting documents and liaising with clients and customers.

Monitoring work quality alongside the Recoveries Team Leader and identifying training needs or areas for improvement.

Helping to maintain a collaborative and high-performing team culture.

This is a varied role that blends people management with hands-on work, ideal for someone seeking career progression in a fast-paced environment.

What We’re Looking For

A flexible and proactive approach, with excellent attention to detail.

Strong organisational and time management skills, able to prioritise a high-volume workload.

The confidence to manage team performance and provide constructive feedback.

Excellent communication and interpersonal skills.

Previous experience in insurance, collections, banking or call centres is desirable, but not essential.

Full legal training will be provided.

What We Offer

A competitive salary and benefits package.

22 days’ annual leave plus bank holidays (increasing to 25 with service).

Additional leave for your birthday and Christmas Eve .

Access toPerkbox, providing a wide range of lifestyle discounts and perks.

Career development and training opportunities within a growing department.

A supportive, inclusive, and collaborative team culture.

Please note: if successful, you will be required to undergo an adverse financial check and a DBS check as part of the onboarding process.

If you’re an enthusiastic and team-focused individual with a passion for people and performance, we’d love to hear from you.