Service Manager jobs in United Kingdom
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Shift Supervisor — Lead & Elevate Customer Service
Job summary
A leading food and beverage company in Shrewsbury is looking for a Shift Supervisor to join the team at Starbucks. In this role, you will ensure the delivery of excellent customer service while supervising colleagues and maintaining stock control. Previous supervisory experience is preferred, but candidates with hospitality or retail experience are encouraged to apply. This position offers various perks, including a discount on food and drinks, and opportunities for bonuses and rewards.
Benefits
Qualifications
- Supervisory experience preferred, but hospitality or retail experience accepted.
- Ability to lead a team and make impactful decisions.
Responsibilities
- Supervise and motivate colleagues to ensure timely completion of duties.
- Promote excellent customer service and up-sell products.
- Assist with stock control, ordering, and maintaining clean workspaces.
- Lead by example and prepare beverages in line with standards.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.