Shift Supervisor — Lead & Elevate Customer Service

Euro Garages Limited; SHREWSBURY; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading food and beverage company in Shrewsbury is looking for a Shift Supervisor to join the team at Starbucks. In this role, you will ensure the delivery of excellent customer service while supervising colleagues and maintaining stock control. Previous supervisory experience is preferred, but candidates with hospitality or retail experience are encouraged to apply. This position offers various perks, including a discount on food and drinks, and opportunities for bonuses and rewards.

Benefits

30% EG Starbucks Discount

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

Life Assurance

Learning & Development Opportunities

Recognition Rewards

Work Anniversary Awards

Qualifications

• Supervisory experience preferred, but hospitality or retail experience accepted.
• Ability to lead a team and make impactful decisions.

Responsibilities

• Supervise and motivate colleagues to ensure timely completion of duties.
• Promote excellent customer service and up-sell products.
• Assist with stock control, ordering, and maintaining clean workspaces.
• Lead by example and prepare beverages in line with standards.

Skills

Leadership

Customer service

Team motivation

Food preparation

Job description

A leading food and beverage company in Shrewsbury is looking for a Shift Supervisor to join the team at Starbucks. In this role, you will ensure the delivery of excellent customer service while supervising colleagues and maintaining stock control. Previous supervisory experience is preferred, but candidates with hospitality or retail experience are encouraged to apply. This position offers various perks, including a discount on food and drinks, and opportunities for bonuses and rewards.