Retail Security & Operations Supervisor: Safety & Service

The Hut Group; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global ecommerce group is looking for a Security & Operations Supervisor in Bristol to maintain safety and security within their retail environment. Responsibilities include responding to incidents, ensuring compliance with security policies, and providing excellent customer service. Candidates should have prior security or retail experience and possess an SIA licence. This position offers development opportunities, enhanced leave, and additional employee perks.

Benefits

25 days annual leave plus bank holidays

Enhanced maternity and paternity pay

Employee Assistance Programme (EAP)

State-of-the-art on-site gym

Up to 50% staff discount on THG brands

Qualifications

• Previous experience in a retail or security environment preferred.
• SIA (Security Industry Authority) licence, Security or Door Supervisor.
• Strong awareness of safety, security, and loss prevention principles.

Responsibilities

• Act as a visible security presence to deter theft and safety risks.
• Respond promptly to incidents, following store procedures.
• Ensure compliance with company retail security policies.

Skills

Previous experience in a retail or security environment

SIA licence

Communication skills

Ability to remain calm under pressure

Physical capability for manual handling

Team-oriented attitude

Job description

A global ecommerce group is looking for a Security & Operations Supervisor in Bristol to maintain safety and security within their retail environment. Responsibilities include responding to incidents, ensuring compliance with security policies, and providing excellent customer service. Candidates should have prior security or retail experience and possess an SIA licence. This position offers development opportunities, enhanced leave, and additional employee perks.