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2,477

Service Delivery jobs in United Kingdom

IT Service Delivery Lead — Hybrid, Customer-Focused

Housing Diversity Network

Walsall
Hybrid
GBP 40,000 - 60,000
7 days ago
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Hybrid Customer Service Delivery Team Leader

The Cumbria County Council

Dinnington
Hybrid
GBP 38,000 - 40,000
5 days ago
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Trade Counter Assistant & Driver — Earn & Grow with Perks

Eurocell

United Kingdom
On-site
GBP 28,000
Yesterday
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Senior Service Manager

Computacenter Holding GmbH

East Midlands
Hybrid
GBP 70,000 - 90,000
3 days ago
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Installations Manager

Celestra Limited

Bletchley
On-site
GBP 60,000 - 80,000
7 days ago
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Performance Analyst

Capgemini

Manchester
Hybrid
GBP 40,000 - 60,000
4 days ago
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AREA TECHNOLOGY LEADER UK/IE

Sanofi

United Kingdom
Hybrid
GBP 70,000 - 90,000
3 days ago
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AREA TECHNOLOGY LEADER UK/IE

Chemical Engineering Site

United Kingdom
Hybrid
GBP 60,000 - 80,000
4 days ago
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AREA TECHNOLOGY LEADER UK/IE

Chemical Engineering Site

Reading
Hybrid
GBP 70,000 - 90,000
5 days ago
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Facilities Manager

OCS Group

Croydon
On-site
GBP 40,000 - 55,000
5 days ago
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Service Delivery Manager

Serco Group plc

United Kingdom
Remote
GBP 50,000 - 70,000
7 days ago
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Specialist Dietitian - Weight Management/Team Leader

Transformationunitgm

Cardiff
On-site
GBP 48,000 - 56,000
7 days ago
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ICT Service Delivery Manager

Housing Quality Network

Walsall
On-site
GBP 40,000 - 60,000
4 days ago
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Business Support Administrator

NHS

Eastbourne
On-site
GBP 25,000 - 30,000
5 days ago
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ICT Service Delivery Manager

Housing Diversity Network

Walsall
Hybrid
GBP 40,000 - 60,000
7 days ago
Be an early applicant

Marine Ops Delivery Lead

NRL

Bristol
On-site
GBP 100,000 - 125,000
3 days ago
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Facilities Manager (Hospitality)

IWFM Regional/Special Interest Group

United Kingdom
On-site
GBP 60,000 - 65,000
5 days ago
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REGIONAL SERVICE MANAGER, CENTRAL & SOUTHWEST

DDC Dolphin Ltd

United Kingdom
Hybrid
GBP 80,000 - 100,000
3 days ago
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Services Team Leader, Women’s Pathway

Gamcare

United Kingdom
Remote
GBP 35,000 - 39,000
7 days ago
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Health Visitor - Bromley

Bromley Healthcare CIC Ltd

Bromley
Hybrid
GBP 44,000 - 53,000
7 days ago
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Enterprise Analyst

Norwich Regeneration Company

Norwich
On-site
GBP 30,000 - 45,000
4 days ago
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Head of Service Operations

Dedicated IT

Nottingham
Hybrid
GBP 125,000 - 150,000
3 days ago
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Service Support Manager

XMA Ltd.

Nottingham
Hybrid
GBP 29,000 - 35,000
4 days ago
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Asset Manager - Southmead Hospital

Vercity Group

Bristol
On-site
GBP 40,000 - 55,000
6 days ago
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Operations Manager , Coventry

Vercity Group

Coventry
On-site
GBP 35,000 - 45,000
7 days ago
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Similar jobs:

Assistant Customer Service jobsCustomer Service jobsCustomer Service Assistant jobsRemote Customer Service jobsCustomer Service Manager jobsService Desk jobsDelivery jobsField Service Engineer jobsFinancial Services jobsService Client jobs
IT Service Delivery Lead — Hybrid, Customer-Focused
Housing Diversity Network
Walsall
Hybrid
GBP 40,000 - 60,000
Full time
7 days ago
Be an early applicant

Job summary

A community-focused organization in the United Kingdom is seeking an experienced Service Delivery Manager to oversee the delivery of efficient and reliable IT services. The successful candidate will lead the IT Service Desk team, ensuring high levels of customer satisfaction and smooth operational processes. Requirements include ITIL Certification, strong leadership, and experience in the housing or public sector. This role offers a hybrid working model and the chance to contribute to an inclusive and diverse environment.

Qualifications

  • Proven experience in IT service or operations management.
  • Strong leadership skills to manage the IT Service Desk team.
  • Experience in housing, public sector, or not-for-profit environments.

Responsibilities

  • Ensure efficient, reliable, and customer-focused delivery of IT services.
  • Manage the IT Service Desk team (1st–3rd line engineers).
  • Monitor and improve service delivery processes.

Skills

IT service delivery
Leadership
Microsoft 365
Azure
SharePoint
Customer satisfaction

Education

ITIL Foundation Certification or equivalent experience
Job description
A community-focused organization in the United Kingdom is seeking an experienced Service Delivery Manager to oversee the delivery of efficient and reliable IT services. The successful candidate will lead the IT Service Desk team, ensuring high levels of customer satisfaction and smooth operational processes. Requirements include ITIL Certification, strong leadership, and experience in the housing or public sector. This role offers a hybrid working model and the chance to contribute to an inclusive and diverse environment.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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