Service Delivery jobs in United Kingdom
IT Service Delivery Lead — Hybrid, Customer-Focused
Housing Diversity Network
Hybrid Customer Service Delivery Team Leader
The Cumbria County Council
Trade Counter Assistant & Driver — Earn & Grow with Perks
Eurocell
Senior Service Manager
Computacenter Holding GmbH
Installations Manager
Celestra Limited
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Sanofi
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Chemical Engineering Site
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Chemical Engineering Site
Service Delivery Manager
Serco Group plc
Specialist Dietitian - Weight Management/Team Leader
Transformationunitgm
ICT Service Delivery Manager
Housing Quality Network
Business Support Administrator
NHS
ICT Service Delivery Manager
Housing Diversity Network
Facilities Manager (Hospitality)
IWFM Regional/Special Interest Group
REGIONAL SERVICE MANAGER, CENTRAL & SOUTHWEST
DDC Dolphin Ltd
Services Team Leader, Women’s Pathway
Gamcare
Health Visitor - Bromley
Bromley Healthcare CIC Ltd
Enterprise Analyst
Norwich Regeneration Company
Head of Service Operations
Dedicated IT
IT Service Delivery Lead — Hybrid, Customer-Focused
Job summary
A community-focused organization in the United Kingdom is seeking an experienced Service Delivery Manager to oversee the delivery of efficient and reliable IT services. The successful candidate will lead the IT Service Desk team, ensuring high levels of customer satisfaction and smooth operational processes. Requirements include ITIL Certification, strong leadership, and experience in the housing or public sector. This role offers a hybrid working model and the chance to contribute to an inclusive and diverse environment.
Qualifications
- Proven experience in IT service or operations management.
- Strong leadership skills to manage the IT Service Desk team.
- Experience in housing, public sector, or not-for-profit environments.
Responsibilities
- Ensure efficient, reliable, and customer-focused delivery of IT services.
- Manage the IT Service Desk team (1st–3rd line engineers).
- Monitor and improve service delivery processes.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.