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Client Services Representative
Job summary
A UK-based recruitment firm in Ashford seeks a Client Services Representative to deliver excellent customer service, manage reception areas, and assist with administrative support. Ideal candidates are self-motivated and possess strong communication skills. The role offers a competitive salary, Monday to Friday working hours, and opportunities for skill development in various areas.
Benefits
Qualifications
- Professional, friendly, and confident demeanor.
- Self‑motivated with the ability to work independently.
- Strong attention to detail and organisational skills.
Responsibilities
- Welcome and assist visitors, tenants, and clients.
- Manage reception and meeting rooms to high standards.
- Support operations and administrative tasks.
- Assist with client enquiries and services delivery.
Skills
Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.
We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front‑of‑house operations, and administrative support, with occasional involvement in promoting services to clients.
- Welcome and assist visitors, tenants, and clients.
- Manage reception, communal areas, and meeting rooms to a high standard.
- Support day‑to‑day operations and administrative tasks.
- Assist with client enquiries and ensure smooth delivery of services.
- Support business centre activities and occasional promotional initiatives.
- Provide reports and support initiatives to enhance the overall client experience.
- Professional, friendly, and confident with excellent communication skills.
- Self‑motivated and able to work independently.
- Strong organisational skills and attention to detail.
- Customer‑focused with a proactive, positive approach.
- Comfortable using IT systems and performing administrative tasks.
- Salary of £26,000‑£28,000
- Monday to Friday, 08:30-17:00.
- Free parking on site.
- 25 days annual leave plus bank holidays.
- A professional and supportive working environment.
- A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.