Client Services Representative

HR GO Driving; United Kingdom; On-site; GBP 26,000 - 28,000; Full time

Job summary

A UK-based recruitment firm in Ashford seeks a Client Services Representative to deliver excellent customer service, manage reception areas, and assist with administrative support. Ideal candidates are self-motivated and possess strong communication skills. The role offers a competitive salary, Monday to Friday working hours, and opportunities for skill development in various areas.

Benefits

Salary of £26,000-£28,000

25 days annual leave plus bank holidays

Free parking on site

Professional working environment

Qualifications

• Professional, friendly, and confident demeanor.
• Self‑motivated with the ability to work independently.
• Strong attention to detail and organisational skills.

Responsibilities

• Welcome and assist visitors, tenants, and clients.
• Manage reception and meeting rooms to high standards.
• Support operations and administrative tasks.
• Assist with client enquiries and services delivery.

Skills

Customer service skills

Excellent communication skills

Organisational skills

Proactive approach

Job description

Client Services Representative - Ashford

Do you have excellent face-to-face customer service skills? Perhaps your experience comes from hospitality, retail, recruitment, estate agency, lettings, or supervising in a garden centre. Whatever your background, if you enjoy helping people and can work independently, we want to see your CV.

We are recruiting for a Client Services Representative to support a busy business centre. This is a varied and dynamic role, focusing on customer service, front‑of‑house operations, and administrative support, with occasional involvement in promoting services to clients.

The Role

• Welcome and assist visitors, tenants, and clients.
• Manage reception, communal areas, and meeting rooms to a high standard.
• Support day‑to‑day operations and administrative tasks.
• Assist with client enquiries and ensure smooth delivery of services.
• Support business centre activities and occasional promotional initiatives.
• Provide reports and support initiatives to enhance the overall client experience.

About You

• Professional, friendly, and confident with excellent communication skills.
• Self‑motivated and able to work independently.
• Strong organisational skills and attention to detail.
• Customer‑focused with a proactive, positive approach.
• Comfortable using IT systems and performing administrative tasks.

What We Offer

• Salary of £26,000‑£28,000
• Monday to Friday, 08:30-17:00.
• Free parking on site.
• 25 days annual leave plus bank holidays.
• A professional and supportive working environment.
• A varied role with opportunities to develop skills in customer service, operations, administration, and occasional sales support.