Project Support jobs in United Kingdom

This is a full-time, regular position.

Vacancies: 1

Tentative start date: January 2026

Reporting to the Supervisor of Support Services, the Facilities Coordinator is responsible for supporting the efficient operation of facility services with a strong emphasis on internal customer service. This role acts as the primary point of contact for employees regarding facility-related needs, ensuring timely and professional responses to service requests.

• Schedule and coordinate with a large number of suppliers of contracted services (i.e., janitorial, grounds maintenance, specialized cleaning, pest control) to ensure smooth operations and address any issues.
• Monitor the performance of external suppliers through assignment and coordination of activities (i.e., approved repair and maintenance work), tracking work completion, and ensuring service commitments are met and in compliance with applicable legislation.
• Support the Supervisor, Support Services to coordinate project spending in accordance with project budgets and authorized purchasing agreements.
• Support the Supervisor, Support Services to monitor/track service agreements for expiry and renewal planning purposes.
• Coordinate and supervise all sub-contractors while working on-site at DRPS facilities.
• Troubleshoot complications and solve technical challenges that may arise during supplier-led projects.
• Receive & respond efficiently and accurately to internal requests for service by working with internal customers to deliver value and solve problems, ensuring that clients feel supported and valued.
• Create and complete work order requests on all incoming calls and email requests.
• Support internal customers by providing guidance on current Facilities Standard Operating Procedures (SOPs).
• Monitor the Service Level Agreements (SLA) commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the Supervisor, Support Services.
• Manage and maintain appropriate supply inventories (i.e., lighting, cleaning, batteries, access control, health & safety items, facility signage, etc.).
• Maintain equipment warranty and maintenance records (i.e., fire reviews, equipment review/repair records – floor scrubbers, Gun Range equipment, etc.).
• Provide summary and status reports to the Supervisor, Support Services on service contracts, maintenance work completed, and work orders (open, resolved, assigned).
• Identify and implement process improvements and cost savings in the facilities department (i.e., work order, asset mgmt., contract admin systems, building condition assessment tracking).
• Assist with facility projects, including renovations and upgrades, and coordinate other projects, like feasibility studies, and building audits. Create project plans and technical specifications, as required for projects.
• Liaise with purchasing and finance departments related to supplier issues, contract extensions/general procurement, and/or billing issues. Develop cost estimates for project work and as required to support the department for financial planning purposes (i.e., budget, forecasts).
• Other duties, projects, as assigned (individual or group responsibilities).

• Completion of a 3-year college diploma in facilities management, engineering technology, business administration or related field.
• Valid Ontario Driver's License – G Class.
• Minimum 2 years previous experience managing day-to-day facilities operational activities, including the oversight of contracted service work, supplier coordination, and knowledge of Ontario building code, Construction Act, CCDC & OHSA.
• Proven computer competency at a basic level with Microsoft Office (Outlook and Word).
• Proven accurate alpha and numeric data entry skills.
• Interpersonal and effective communication skills with multiple levels and sources for listening and comprehension.
• Well-developed time management, prioritization, multitasking and organizational skills.
• Proven ability to interact diplomatically, tactfully and confidentially with all levels of the service and the public.
• Ability to relay unwelcome information for discipline, vendor bids and explain technical matters in lay terms as well as provide advice regarding code compliance.
• Completion of a certificate in FPM, WHMIS, OACETT or facilities related program will be considered an asset.
• Experience with Microsoft Project and Adobe will be considered an asset.
• Experience developing reports and analyzing metrics will be considered an asset.
• Experience with system development & implementation will be considered an asset.
• Ability to read plans and drawings will be considered an asset.

Monday to Friday / Day Shift (may occasionally require flexibility in hours or overtime).

This is a Level 6 position $91,457 (2025-2029 Collective Agreement).

As part of the selection for this position, qualifications and skills listed in the posting will be assessed to measure the suitability of all applicants. Assessments may include, but not be limited to: resume review, skills assessment(s), interview(s), medical assessment, psychological assessment, functional abilities testing and/or background investigation.

For direct consideration, applicants must apply online by uploading a cover letter, resume, and certificate proving required education/training. Scan all required documents as one (1) pdf file and upload when resume is requested.

Applications for the above position will be accepted until 1600 hours on the closing date of this posting. Questions may be directed to Ema Williams at ema.williams@durham.ca.

Durham Regional Police is an equal opportunity employer. We thank all applicants for their interest; however, only those selected will be contacted.