FACILITIES COORDINATOR

IFMA Greater Toronto; North East; On-site; GBP 50,000; Full time

Job summary

A municipal facility management organization is seeking a Facilities Coordinator to support operations in the North East of England. The successful candidate will coordinate with suppliers, manage service requests, and ensure compliance with facility standards. The role requires a college diploma, a valid driver's license, and at least two years of facilities management experience. Strong organizational, communication, and technical skills are essential. This full-time position offers a salary of $91,457.

Qualifications

• Minimum 2 years of experience managing facilities operational activities.
• Proven computer competency with Microsoft Office.
• Valid Ontario Driver's License – G Class.

Responsibilities

• Support the operation of facility services and internal customer service.
• Schedule and coordinate with suppliers for contracted services.
• Monitor performance of external suppliers and ensure compliance.

Skills

Interpersonal skills

Time management

Organizational skills

Data entry skills

Education

3-year college diploma in facilities management or related field

Certificate in FPM, WHMIS, or similar

Tools

Microsoft Office

Microsoft Project

Adobe

Job description

Branch and Unit

Administrative Support / Facilities Management

This is a full-time, regular position.

Vacancies

Vacancies: 1

Tentative start date: January 2026

Civilian Posting

Reporting to the Supervisor of Support Services, the Facilities Coordinator is responsible for supporting the efficient operation of facility services with a strong emphasis on internal customer service. This role acts as the primary point of contact for employees regarding facility-related needs, ensuring timely and professional responses to service requests.

Duties & Responsibilities

• Schedule and coordinate with a large number of suppliers of contracted services (i.e., janitorial, grounds maintenance, specialized cleaning, pest control) to ensure smooth operations and address any issues.
• Monitor the performance of external suppliers through assignment and coordination of activities (i.e., approved repair and maintenance work), tracking work completion, and ensuring service commitments are met and in compliance with applicable legislation.
• Support the Supervisor, Support Services to coordinate project spending in accordance with project budgets and authorized purchasing agreements.
• Support the Supervisor, Support Services to monitor/track service agreements for expiry and renewal planning purposes.
• Coordinate and supervise all sub-contractors while working on-site at DRPS facilities.
• Troubleshoot complications and solve technical challenges that may arise during supplier-led projects.
• Receive & respond efficiently and accurately to internal requests for service by working with internal customers to deliver value and solve problems, ensuring that clients feel supported and valued.
• Create and complete work order requests on all incoming calls and email requests.
• Support internal customers by providing guidance on current Facilities Standard Operating Procedures (SOPs).
• Monitor the Service Level Agreements (SLA) commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the Supervisor, Support Services.
• Manage and maintain appropriate supply inventories (i.e., lighting, cleaning, batteries, access control, health & safety items, facility signage, etc.).
• Maintain equipment warranty and maintenance records (i.e., fire reviews, equipment review/repair records – floor scrubbers, Gun Range equipment, etc.).
• Provide summary and status reports to the Supervisor, Support Services on service contracts, maintenance work completed, and work orders (open, resolved, assigned).
• Identify and implement process improvements and cost savings in the facilities department (i.e., work order, asset mgmt., contract admin systems, building condition assessment tracking).
• Assist with facility projects, including renovations and upgrades, and coordinate other projects, like feasibility studies, and building audits. Create project plans and technical specifications, as required for projects.
• Liaise with purchasing and finance departments related to supplier issues, contract extensions/general procurement, and/or billing issues. Develop cost estimates for project work and as required to support the department for financial planning purposes (i.e., budget, forecasts).
• Other duties, projects, as assigned (individual or group responsibilities).

Qualifications & Skills

• Completion of a 3-year college diploma in facilities management, engineering technology, business administration or related field.
• Valid Ontario Driver's License – G Class.
• Minimum 2 years previous experience managing day-to-day facilities operational activities, including the oversight of contracted service work, supplier coordination, and knowledge of Ontario building code, Construction Act, CCDC & OHSA.
• Proven computer competency at a basic level with Microsoft Office (Outlook and Word).
• Proven accurate alpha and numeric data entry skills.
• Interpersonal and effective communication skills with multiple levels and sources for listening and comprehension.
• Well-developed time management, prioritization, multitasking and organizational skills.
• Proven ability to interact diplomatically, tactfully and confidentially with all levels of the service and the public.
• Ability to relay unwelcome information for discipline, vendor bids and explain technical matters in lay terms as well as provide advice regarding code compliance.
• Completion of a certificate in FPM, WHMIS, OACETT or facilities related program will be considered an asset.
• Experience with Microsoft Project and Adobe will be considered an asset.
• Experience developing reports and analyzing metrics will be considered an asset.
• Experience with system development & implementation will be considered an asset.
• Ability to read plans and drawings will be considered an asset.

Hours

Monday to Friday / Day Shift (may occasionally require flexibility in hours or overtime).

Salary Level

This is a Level 6 position $91,457 (2025-2029 Collective Agreement).

Selection

As part of the selection for this position, qualifications and skills listed in the posting will be assessed to measure the suitability of all applicants. Assessments may include, but not be limited to: resume review, skills assessment(s), interview(s), medical assessment, psychological assessment, functional abilities testing and/or background investigation.

How to Apply

For direct consideration, applicants must apply online by uploading a cover letter, resume, and certificate proving required education/training. Scan all required documents as one (1) pdf file and upload when resume is requested.

Contact

Applications for the above position will be accepted until 1600 hours on the closing date of this posting. Questions may be directed to Ema Williams at [e-mail].

Equal Opportunity Employer

Durham Regional Police is an equal opportunity employer. We thank all applicants for their interest; however, only those selected will be contacted.